Group Training & Development Manager
- Hạn nộp: 05/10/2024
- Mức lương: 40 - 50 triệu
Thông tin cơ bản
1
Hà Nội, HCMC
Giờ hành chính
Hành chính, nhân sự
05/09/2024 16:58
Mô tả công việc
Learning and Development (L&D) Strategies
• Lead the development of the overall learning and development strategy for TMGH in alignment with the group's business objectives and talent management goals.
• Collaborate with Group HR Directors, Brand’s Leaders, and other stakeholders to formu-late and align L&D strategies across the different entities within the group.
• Translate the L&D strategies into actionable implementation plans, including timelines, budgets, and resource requirements.
• Continuously monitor and evaluate the effectiveness of the L&D strategies and make nec-essary adjustments to ensure they remain relevant and contribute to the group’s develop-ment.
Training Needs Analysis and Training Program Management
• Conduct regular Training Needs Analysis (TNA) across all hotels within the group to iden-tify and prioritize training needs for new hires, high-potential employees, and manage-ment-level personnel.
• Collaborate with on-site HR to plan and execute the yearly in-house training activities based on the TNA results.
• Design and develop core training programs focused on Orientation, Guest Satisfaction, Communication Skills, Supervisory Skills, Cultural Sensitivity and Diversity, Upselling Skills, Time management and Prioritization and Internal Customer Service.
• Develop and facilitate soft skills training programs for high-potential employees and man-agement-level personnel where external training services are not applicable.
• Support other entities within the TMG group by facilitating core skill courses as required.
Train-the-Trainer Program
• Develop and implement a comprehensive Train-the-Trainer program to equip potential Supervisors and HODs with effective training delivery techniques and adult learning prin-ciples.
• Provide ongoing support and coaching to internal trainers on training content, facilitation skills, and best practices.
E-Learning Platform and Training Resources
• Spearhead the development and management of an e-learning platform to support self-paced and on-demand training for employees.
• Curate relevant training videos, interactive modules, and other digital resources to sup-plement classroom-based training and promote continuous learning.
• Collaborate with Brand’s Leaders and hotel teams to create engaging and interactive e-learning content aligned with the group's training objectives.
• Coordinating with IT development team to build the e-learning platform, which is user-friendly, accessible, and regularly updated with new content.
Quyền lợi được hưởng
• A competitive salary package with rewards and annual bonus
• Health Care and Personal Accident Insurance 24/24
• 16 days annual leave, 10 days sick leave
• Social club with monthly in/out of office activities
• Annual staff party and companywide team building days.
• Annual company trip
Yêu cầu công việc
• Experience working in the hospitality industry.
• Excellent interpersonal, verbal, and written communication skills in both Vietnamese and Eng-lish
• Can create/adapt customized training programs.
• Ability to collaborate with various stakeholders, including Group HR Director, Brand Leaders, and on-site HR teams to integrate training efforts across the organization.
• Can work independently, meet deadlines with minimal supervision.
• Self-motivated, strong presentation skill, comfortable speaking to diverse groups.
• Ability to work in a fast-paced environment and travel frequently.
• Proficient in virtual classroom delivery.
• Proficient with Microsoft Office (Word, Excel and PowerPoint)
• Working hours: 08:30am – 05:30pm, from Monday to Friday. However, the job may require to work during weekends or flexible working hours.
• Travelling within the country/region if required.
Yêu cầu hồ sơ
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- Quy mô: 25 - 99
- Thành phố Hội An, Quảng Nam
- https://tmgroup.vn/our-brands/hospitality-brands
Founded in 1994 and headquartered in Vietnam, Thien Minh Group (TMG) is one Southeast Asia's leading integrated travel and hospitality groups. TMG Hospitality is part of TMG specialising in hospitality management in Southeast Asia with a portfolio that includes 3- and 4-star properties, cruises and premium transportation options.
Thông tin liên hệ
- Ms. Mai - HR&Admin Executive