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Front Office Coordinator/ Nhân viên điều phối lễ tân

  • Hạn nộp: 30/04/2025
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

• Monitoring operational supplies, stationary, and storekeeping to support smooth operation

• Manage stock of forms, collaterals and ensure they represent in line with hotel standards, prepare requisitions for amenities on a timely basis (project, Movie Calendar, payment for Pianist, Netflix….)

• Ensure personnel information and all supporting administration for each colleagues such as new comer, on boarding preparation

• Review daily VIP arrivals to prepare for relevant welcome amenities and special requests

• Preview VIP next day arrivals, ensuring that those with special requests and those accorded special status by hotel are highlight to Management and necessary related functions are actions

• Liaise with other departments and necessary outside contracts to ensure excellent service delivery

• Familiar with the hotel’s policies and procedures, product, service, rates, special events, city and local information and promotes whenever possible

• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.

• Perform any other duties that assign by the management from time to time.

• Prepare and submit monthly report including Taxi expenses report, Immigration report to Tourism Department, Upselling report…

• Daily in charge of VAT issuing for all check out guests

• Support Front Desk agent to update Guest Profile, especially Vietnamese guest with details address for daily immigration report purposes

• Cadena, WOT update in timely basis

• Follow up and coordination with HR regards to monthly training report, HR activities and project

• Other duty may assign by DM, AFOM, FOM, DOR

Quyền lợi được hưởng

  • Competitive salary and benefits package
  • International training opportunities and career development
  • Dynamic and international working environment
  • Other benefits as per Hotel policies

Yêu cầu công việc

Required Skills:

  • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • Must speak fluent English. Other languages preferred.
  • Proficient in the use of Microsoft Office and Front Office System

Qualifications:

High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent

Experience:

1 year experience in guest / customer service, or an equivalent combination of education and experience.

Yêu cầu hồ sơ

English CV

Chia sẻ:

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ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10
Chế độ đãi ngộ5/10
Địa điểm làm việc5/10
Thêm ảnh
Môi trường làm việc
Chế độ đãi ngộ
Địa điểm làm việc

BẠN ĐÃ ĐÁNH GIÁ CHO NTD NÀY

5 THÀNH VIÊN ĐÃ ĐÁNH GIÁ

Sắp xếp đánh giá:

  • Quy mô: 100 - 499
  • 168 Võ Nguyên Giáp, phường Phước Mỹ, quận Sơn Trà, Đà Nẵng, Vietnam
  • https://www.vocohotels.com
  • Welcome to voco®. Drawing on our years of experience in delivering True Hospitality, voco hotels, gives people a different choice. Hotels that are reliable enough to depend on, but different enough to be fun. Our new family of hotels are connected by their individual characters, that make memorable travel dependable. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Hotels that stand out from the crowd. The 283-room hotel seamlessly combines the informality and charm of an individual property with the quality and reassurance of a globally renowned brand. It signals the latest development in the growth of voco, inspired by the Latin word for 'to invite' or 'come together'. voco Ma Belle Danang promises a memorable stay for guests, who can relax in a safe and peaceful environment. They will be inspired by a colourful, modern design which features yellow for energy, teal for elegance and grey for balance. Guests are certain to enjoy the playful, personal touches running through the voco Ma Belle Danang's design, and its range of indulgent amenities. The 'Me Time' concept of its rooms ensures they can look forward to a great night's sleep thanks to premium beds, innovative lighting and user-friendly technology, while the superior showers offer a refreshing start to the day. The brand's signature 'voco Life' concept features strongly, with the hotel boasting one of the city's only rooftop bars with a true 360-degree view of both the ocean and the city. The rooftop bar is envisioned to be vibrant - it features a DJ booth and is next to the hotel's infinity pool. It is perfect for watching the sunset or the famous annual fireworks festival. When not being fashionably cool on the rooftop, guests can enjoy the all-day dining restaurant which serves local fare with a twist. There is an extensive range of residential-style meeting facilities with stunning views of the coastline for those looking to mix business with pleasure, or to host key social events and destination weddings. There is also a high-energy gym for guests to break a sweat, or a calm and serene spa for when it's time to unwind. voco Ma Belle Danang is ideally situated to offer guests easy access to the many attractions of Danang, from a coastline providing the perfect backdrop for a morning run or afternoon stroll, to a wide range of restaurants and bars within easy walking distance. With Danang City Centre only 1.5km away, and Danang International Airport 5km, guests also have easy connectivity to Vietnam's main cities and overseas destinations.

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