Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Reservation Agent
- Hạn nộp: 30/11/2024
- Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển Thông tin cơ bản
1
Thành Phố Hội An - Quảng Nam
Giờ hành chính
Kinh doanh & tiếp thị
Nhân viên
16/11/2024 16:43
Mô tả công việc
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
- Identify guest reservation needs and determine appropriate room type.
- Verify availability of room type and rate.
- Explain guarantee, special rate, and cancellation policies to callers.
- Accommodate and document special requests.
- Answer questions about property facilities/services and room accommodations.
- Follow sales techniques to maximize revenue. Input and access data in reservation system.
- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
- Follow proper escalation procedures when addressing guest concerns.
Quyền lợi được hưởng
- Attractive remuneration packages
- Competitive salary | 13th salary month
- 05 working days | 02 days off per week
- Uniforms and nutritious meals in shifts are provided by the Hotel | Free parking for motorbikes and cars
- Discounted rates apply when using services at properties
- Participating in ultimate phenomenal activities for employees
- National and international training courses
- Periodic health check | Accident insurance 24/7
- Opportunity to grow career at the most luxurious 5-star hotel group in the world.
Yêu cầu công việc
- University/College degree required.
- At least 2-year experience in Reservation department at an international hotel is required.
- Excellent English communication skills (speaking, reading and writing).
- Strong coaching, motivational and team building skills in a healthy and trusting environment.
- Working knowledge of MS Office (Word, Excel, Power Points) software.
- Excellent customer relation.
Yêu cầu hồ sơ
Contact Number +84 235 3753 333
Personal Incharge Ms. Linh
Nộp hồ sơ ứng tuyển
Lưu ý: Bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn
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Quy mô: ![]()
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6 Block, Phuoc Hai, Cua Dai Ward, Hoi An City, Quang Nam Province, Viet Nam-
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Settle into a local, laid-back frame of mind at Renaissance Hoi An Resort & Spa, our five-star resort designed for curious travelers who see every journey as a chance to be inspired by the unexpected. Experience pristine beachfront comfort on Cua Dai Beach, one of the most beautiful beaches in Vietnam. Relax in spacious guest rooms with private balconies or reserve one of our three-to five-bedroom villas with private pools for an unforgettable family or group holiday. Our prime location puts you a short drive from Hoi An Ancient Town, a charming destination where beautiful silk lanterns light up the streets each evening. Savor delicious cuisine at diverse onsite restaurants. Stay fit in our fitness center, lounge by one of our breathtaking infinity pools or treat yourself to a massage at Akoya Spa. If you're hosting an event, enjoy access to stylish venues complemented by on-site catering. Embrace the new and immerse yourself in the local culture at Renaissance Hoi An Resort & Spa. At Renaissance® Hotels, we believe inspiration comes from the unexpected. We create a work environment that values diversity, inclusion, spontaneity and discovery, with unmatched growth opportunities. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood
Quy mô: 
6 Block, Phuoc Hai, Cua Dai Ward, Hoi An City, Quang Nam Province, Viet Nam
Thông tin liên hệ
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Phòng Nhân sự - Human Resource -
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