Reservation Manager

• Control rooms inventory including allocation and reservations to areas of maximum yield and black out dates

• Develop and conduct rooms based on marketing activities

• Track sales programs/promotions/advertising and provide feedback as necessary to relevant departments

• Track and establish pick up trends, occupancy history and market segment development to facilitate forecasting

• Monitor front office tracking of guest history data

• Create and maintain allotments with providing allotment materialization report to be present annually.

• Record and analyze guest questionnaires on a monthly basis

• Ensure accuracy of guest history and client profiles in Data Base

• Track and create market codes

• Collate, maintain and distribute relevant information and data obtained from both existing sources (consultants, economic forecasters) and external sources

• Manage Hotel Bank and GDS close out/opening-up dates, if applicable

• Complete end of month sales report

• Prepare weekly sales strategy reports

• Ensure all Groups are contracted

• Conduct market research and analysis

• Monitor and evaluate contemporary sales and marketing initiatives and trends

- 13th salary;

- Seniority bonus

- Social Insurance contribution on full salary;

- Periodic health checking; Sun Care Insurance;

- Free ticket for entertainment in Bana Hills, Asia park...;

- Discount for all services of Accor

• 3 years of guest service / hotel experience with one year in a management capacity, or an equivalent combination of education and experience.

• Type and level of experience required may vary slightly based on size and complexity of operation

- Professional diploma/certificate

- Curriculum vitae in Vietnamese certified by local People’s Committee

- ID card

You can submit application via Hoteljob or to email Thuydung.NGUYEN(a còng)accor.com

You also can submit hard copy application to security staff at basement of Novotel hotel. Address 36 Bach Dang St., Hai Chau Dist., Danang.