Housekeeping Coordinator/ Nhân Viên Điều Phối Bộ Phận Housekeeping (Order Taker)

• Ensure that all requests from “Personal Guest Service” is handled promptly and properly logged.

• Work closely with the Reception to ensure correct room status at all times.

• Issues, receives, records and controls all Housekeeping pagers.

• Handle, record and follow up on loan items and extra supplies to guests. Conduct monthly inventories of on-loan items, pagers.

• Record status of daily attendance for all Housekeeping associates.

• Prepare monthly reports as required. Render assistance to respective

• Housekeeping sections, Linen/Uniform, Floors, Public Areas, Laundry in preparing their monthly reports and inventories.

• Review and update the monthly Housekeeping Manning Guide.

• Know how to use computer and support the office work if possible.

• Co-ordinate work progress of Pest Control Personal, Machine & equipment repairs and Grounds and Garden from external company.

• Keep good communication with other departments.

• Assume other duties assigned by Executive Housekeeper.

• Assist with the preparation of staff duty rosters

• Assist with maintaining up-to date staff records

• Deliver high quality service to guests

• Ensure guest needs and reasonable requests are met

• Seek opportunities to continually improve guest service, by reporting guest comments

• Take appropriate action to resolve guest complaints

• Promote the hotel products and services

• Access and use Housekeeping computer programs

• Adhere to the hotel’s security and emergency policies and procedures

• Adhere to hotel cleaning and maintenance programs

• Ensure a high level of cleaning is maintained in your work area

• Ensure all reporting and servicing deadlines are met on a timely basis

• Carry out other tasks as directed by your supervisors

• Get competitive salary & service charge.
  
• Have 12 annual leave days for a working year.
• 13th month salary
• Work 5 days per week - 2 days off per week.
• To be entitled to the prescribed insurance, including health insurance, social insurance, and unemployment insurance.
• Join an annual picnic.
• Receive training and training for career development.
• Other benefits according to company policy: PVI Insurance, Mobile Device Allowance, Meal Allowance...

• Profile of Competency: Good knowledge of Housekeeping office daily operation, Housekeeping fidelio system and computer basic knowledge.

• Education: Graduate from college and computer basic skill.

• Apply via email Human Resources
• Career site: https://www.hoteljob.vn/gian-tuyen/32467-sheraton-can-tho
• Linkedin: https://www.linkedin.com/company/sheraton-can-tho-careers/
• Hotline: 02923 761 888