Reservation Supervisor - Giám sát Đặt phòng

Name: Hoteljob.vn
Address: 17 Nguyen Phan Vinh, Cam An, Hoi An, Quang Nam, Viet Nam, Hoi An, 560000, VN
Telephone: 091 949 0330
Price range: VNĐ

Hạn nộp: 23/07/2024
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Thành Phố Nha Trang - Khánh Hòa

Giờ làm việc
Giờ hành chính

Loại hình
Resort/ Khu Du lịch

Ngành nghề
Khác

Vị trí
Trưởng ca/ Giám sát

Cập nhật
27/08/2024 15:30

Mô tả công việc

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.

Quyền lợi được hưởng

Days off/week: 2 days
Competitive package| 13th salary month
Full salary & service charge, social insurance during probation
Medical Insurance Plan upon the hotel policy: Social insurance, health insurance and unemployment insurance
National and international training courses
Opportunity to develop career

Yêu cầu công việc

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2-years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

Yêu cầu hồ sơ

Apply direct to Hoteljob.vn

ĐÁNH GIÁ

5.0

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5 ĐÁNH GIÁ

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Nha Trang Marriott Resort & Spa – Hon Tre Island

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Quy mô:
Nha Trang, Khánh Hòa, Vietnam
Off the coast of the beautiful beach destination in Nha Trang City, where the sun shines brightly 300 days a year, the new Nha Trang Marriott Resort & Spa, Hon Tre Island is preparing to welcome you, offering a unique experience to all travelers in this tropical paradise. The resort is expected to feature 829 rooms – 403 rooms and suites, plus 426 two-, three- and four- bedroom private villas, each with a private pool. Guests will be able to choose from multiple F&B outlets, including Marriott Hotels’ signature Greatroom lobby lounge, and a pool bar. Facilities include three meeting rooms, two pools, two tennis courts, a fitness center, and a spa.