Security Manager/ Trưởng Bộ Phận An Ninh
- Hạn nộp: 10/08/2024
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Huyện Điện Bàn - Quảng Nam
Giờ hành chính
An ninh
05/08/2024 16:11
Mô tả công việc
- To manage and supervise the day-to-day security force of the property to ensure the safety and security of all guests, personnel and property.
- To review and conduct performance evaluations for Security staff.
- To implement all policies and procedures regarding security and safety.
- To design and implement preventive safety and security programs.
- To prevent situations that could jeopardize the reputation of the hotel.
- To investigate crimes committed against the hotel, guests, and employees.
- To document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements. And in documenting such activities remain objective, and write a comprehensive report.
- To assist hotel staff in handling of unusual guest or employee problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters.
- To select, train, schedule, discipline and direct security personnel in all aspects of security policies and procedures.
- To keep abreast of developments within the hotel and community as they relate to security as well as act as a liaison with local law-enforcement agencies.
- To remain informed of current National and local laws and regulations as they relate to the hotel, particularly in areas of guest, patron and employee rights.
- To take an active role in the development and implementation of the hotel's fire plan. In addition to testing the hotel’s Fire and Emergency Response preparedness.
- To take responsibility for all training related to the hotel's emergency procedures, and conduct bi-annual Fire Drills.
- To develop a yearly budget for the department.
- To control the key, lock system, alarm system, and fire protection system.
- To chair the Health and Safety Committees in the hotel. The ability to respond properly in any hotel emergency or safety situation.
- To perform other tasks or projects as assigned by General Manager.
- To conduct and/or organize Hazard Communication and other related training classes.
- Inspect all Security equipment to ensure that they are in working order and that all cameras are correctly focused
- To conducts hazard and risk assessments at the property to include safety audits, incident tracking, and the hazard abatement process.
- Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.
- Oversees first aid program for guests and team members.
- In conjunction with the Financial Controller investigate all suspicious financial transactions to minimise the exposure of the Hotel to employee-based fraud.
- Gives personal attention, takes personal responsibility and uses teamwork when providing guest service.
- Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems.
- Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis.
- Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
- Performs other duties required to provide the service brand behavior and genuine hospitality.
- Keeps immediate Supervisor promptly and fully informed of all problems or unusual matters of significance.
- Communicate effectively with guests, co-workers and the manager.
- Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
- Maintain a favorable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment.
- At all times projects a favorable image of the Hotel to the public.
- Assist in the development of the Hotel business plan and ensure an overall understanding of its departmental goals and objectives.
- Attends work on time as scheduled.
- Follows safety and security rules and procedures
Quyền lợi được hưởng
- Competitive salary and benefit package
- Learning and development within Radisson Hotels Group
- Internal Careers Advancement
- Company shuttle bus
- Uniform & duty meals
Yêu cầu công việc
- Minimum of 3 years work experience as Security Manager in International Hotel Brand
- Bachelor’s degree preferred, high school diploma required
- CPR / First Aid / AED certified
- Advance knowledge of security regulations
- Excellent organizational skills
Yêu cầu hồ sơ
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Quy mô:
Khối 1, Phường Điện Dương, Thị xã Điện Bàn, Tỉnh Quảng Nam, Việt Nam
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https://www.radissonhotels.com/en-us/hotels/radisson-blu-resort-hoi-an
Radisson Blu Resort Hoi An is your ideal beachside getaway nestled right at the water’s edge of Ha My beach and just a short drive from both Hoi An and Da Nang. Nurture your mind, body, and soul at our on-site spa, discover a range of activities including cycling, beach volleyball, tennis, and yoga, or hang out at the Zone entertainment center. For the little ones our Kid’s Club offers exciting activities. Refresh yourself with a dip in one of our 3 outdoor swimming pools or at the beach. Take your pick of 4 on-site restaurants and two unique bars – poolside or rooftop, you decide! Radisson Blu Resort Hoi An features 675 spacious rooms and suites, and 66 stylish villas. Combining local decor and contemporary designs, each space is designed for your comfort. Find your perfect base to unwind beachside, complete with free Wi-Fi and individual balconies with views overlooking the sea, pool, lush gardens, or the local village. In our villas, we welcome small pets for a nominal fee.
Thông tin liên hệ
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Recruitment Team - Phòng Nhân sự
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