Assistant Cage Manager
- Hạn nộp: 30/11/2024
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Quận 1 - TP HCM
Làm theo ca
Tài chính, kế toán
Trưởng ca/ Giám sát
21/11/2024 13:08
Mô tả công việc
Position Summary: The Assistant Cage Manager plays a crucial role in the efficient operation of the cage area, assisting the Cage Manager in overseeing cash transactions, ensuring compliance with regulatory requirements, and maintaining the highest standards of customer service. This role involves supervising cage staff, handling customer inquiries, and managing cash flows within the casino environment. The ideal candidate will have experience in casino or financial services management, strong leadership skills, and a commitment to providing secure and efficient financial transactions.
Key Responsibilities:
- Assist the Cage Manager in overseeing the daily operations of the cage, ensuring efficient and secure cash handling procedures.
- Supervise cage staff, providing training, guidance, and support to ensure high-quality customer service and adherence to operational policies.
- Manage cash flows, including cash ins/outs, verifying large transactions, and ensuring accuracy in financial reporting.
- Handle customer transactions and inquiries, providing prompt and courteous service to enhance the customer experience.
- Collaborate with security and surveillance teams to maintain the integrity of cash operations and comply with gaming regulations.
- Participate in the development and implementation of policies and procedures to improve cage operations and customer service.
- Assist in the preparation of reports and audits to ensure compliance with internal controls and regulatory requirements.
- Manage and resolve any issues or disputes related to cage operations, escalating complex issues to the Cage Manager as necessary.
Quyền lợi được hưởng
- The opportunity to be an essential part of a groundbreaking venture in the luxury entertainment sector.
- A competitive salary and comprehensive benefits.
- Professional development in a fast-paced and innovative environment.
Yêu cầu công việc
Requirement:
- Bachelor’s degree in Finance, Business Administration, or a related field preferred.
- Minimum of 3 years of experience in cage operations or financial services, with prior supervisory experience in a casino environment highly desirable.
- Strong understanding of cash handling procedures and financial transactions.
- Knowledge of gaming regulations and compliance requirements related to cage operations.
- Excellent leadership and team management skills, with the ability to motivate staff.
- Proficiency in financial software and systems used in cage operations.
- Exceptional customer service skills, with the ability to handle inquiries and disputes effectively.
- Strong communication and interpersonal skills, with the ability to interact with customers and staff at all levels.
Yêu cầu hồ sơ
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- Quy mô: 100 - 499
- Đường Đồng Khởi, Bến Nghé, Quận 1, Ho Chi Minh City, Vietnam
Welcome to Cosmo, a premier destination for gaming enthusiasts seeking unparalleled excitement and luxury across our three exclusive gaming clubs. Located in the heart of Ho Chi Minh City, our venues redefine the gaming experience by blending thrilling slot machine action with exceptional customer service and an inviting atmosphere. At Cosmo, we believe in providing more than just a place to play; we offer a sanctuary for those looking to immerse themselves in the exhilarating world of gaming. Our carefully curated selection of state-of-the-art slot machines, featuring both classic favorites and the latest innovations, ensures an unforgettable experience for every guest. Beyond the games, our clubs are designed with comfort and luxury in mind. From the sophisticated decor to the plush seating areas, every detail has been thoughtfully arranged to create a welcoming environment where you can relax, play, and socialize. Exceptional customer service is at the heart of everything we do. Our dedicated team is committed to ensuring that every visit is memorable, providing personalized attention and going above and beyond to meet your needs. Whether you're a seasoned player or exploring the world of gaming for the first time, we're here to guide you and enhance your experience. Cosmo is not just a gaming club; it's a community where camaraderie flourishes, and every visit is a chance to make new memories. Join us to discover your lucky streak, enjoy exclusive member benefits, and be part of special events that bring our gaming community together. Stay connected with us here on LinkedIn to get the latest updates on our offerings, events, and more. Dive into the game of luxury at Cosmo – where fortune meets fun in an extraordinary setting.
Thông tin liên hệ
- Dương Đức