Duty Manager
- Hạn nộp: 30/04/2025
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Làm theo ca
Khách sạn/ Khu căn hộ
Tiền sảnh
28/03/2025 08:30
Mô tả công việc
2. Provides functional assistance and direction to all departments.
3. Cooperates, coordinates and communicates with other hotel departments as required.
4. Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel
5. Responds to guest needs and resolves related problems
6. Supervises and directs Reception personnel.
7. Supports and assists Front Office personnel and all departments at peak periods.
8. Prepare welcome cards for VIPs and MAS member guests, ensures them receive special attention.
9. Inspects front of house and back of house regularly for cleanliness.
10. Assists FOM in greeting, rooming, and sending off VIP guests.
11. Hand over VIP guest information and pending issues with Guest Experience Manager on duty and follow up properly.
12. Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.
13. Promotes inter-hotel sales and in-house facilities.
14. Checks billing instructions and monitors guest credit
15. Analyses and approves discounts and rebates.
16. Analyses the rate variance report to ensure rooms revenue control
17. Takes action with the Property Management Systems (PMS) in emergency situation.
18. Fully conversant with all hotel emergency procedures.
19. Ensures front line staff complies with FIT marketing techniques and maximize sales.
20. Works with Superior and Cluster Human Resource Manager to ensure the departmental performance of staff is productive.
21. Works with superior in the preparation and management of the department’s budget.
22. Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same.
23. Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures.
24. Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
25. Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
26. Log security incidents and accidents in accordance with hotel requirements
Quyền lợi được hưởng
* Professional working environment and friendly teammates
* Team building activities
* Annual health checkup & insurance
* Uniform and duty meal
Yêu cầu công việc
2. English - Good level, written & spoken
3. At least 2 years in the hospitality industry in a similar position in a 5 star, deluxe hotel.
Yêu cầu hồ sơ
* All Certificate
Nộp hồ sơ ứng tuyển
Lưu ý: Bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn

Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
Quy mô:
127 Nguyễn Phúc Tần, An Hội, Minh An, Hội An, Quảng Nam, Vietnam
-
-
http://belmarinahoian.com
Nằm bên bờ sông Thu Bồn và chỉ 5 phút đến phố cổ, Bel Marina Hoi A Resort cách biệt và yên bình tại trái tim của một di sản. Văn hóa sâu sắcHội An phản ánh qua đường nét kiến trúc pha trộn châu Âu và Việt Nam cuốn hút. Nơi nghỉ dưỡng cao cấp và dịch vụ xuất sắc giao thoa với văn hóa giàu cảm xúc. 202 phòng nghỉ, suites và biệt thự mang hơi thở truyền thống trên khung cảnh thiên nhiên rực rỡ.
Thông tin liên hệ
-
LÊ HẢI CHÂU - Trưởng Bộ phận Nhân sự
-