Customer Service
- Hạn nộp: 30/06/2024
- Mức lương: 8 - 12 triệu
Thông tin cơ bản
1
Quận Ba Đình - Hà Nội
Làm theo ca
Kinh doanh & tiếp thị
Nhân viên
09/07/2024 00:00
Mô tả công việc
. Work under the executive, assign tasks from the direct manager
. Always greet guests in a friendly and courteous manner as soon as they arrive at the Hotel or see them off Assist the Front Desk staff to quickly check in and out for guests;.
. Welcoming VIPs, taking guests to their rooms and introducing guests to some locations and equipment in the room for guests' convenience.
. Use professional sales skills to introduce guests to the hotel's existing services
. Contact guests during their stay at the hotel to get a review of their satisfaction.
. Quickly communicate guest comments and complaints to the Head of Department to promptly adjust accordingly.
. Coordinate with relevant departments to solve problems to achieve the highest satisfaction.
. Coordinate with departments to propose products and services in accordance with the needs and tastes of customers.
. Understand and provide necessary information when requested: ongoing events, bank addresses, supermarkets, scenic spots, local tours, etc.
. Fully update information and programs of guests to take care of guests attentively Perform other tasks upon request
Quyền lợi được hưởng
Competitive salary & full-service charge in the probationary period
Duty meal, motorbike parking
Other benefits according to Hotel’s policy
Yêu cầu công việc
. Understanding the Tourism Industry Proficient in office informatics
. Customer care skills, booking advice
. Good English, other foreign languages such as Korean, Chinese, Russian, Japanese, etc. are preferred. . . .
. Having good health and physical conditions and a polite demeanor is an advantage
. Ability to coordinate with departments to bring the highest service to the hotel.
. Proficient use of computers and PMS hotel management software
. Have a high sense of responsibility, diligence, hard work, honesty, flexibility
Yêu cầu hồ sơ
Hoặc liên hệ Ms Mai Lan ( 0948308576 )
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Quy mô:
268 Đường Bưởi, Vĩnh Phúc, Ba Đình, Hà Nội, Việt Nam
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https://ftehanoihotel.com/
Với vị trí trung tâm thuận lợi, FTE Ba Dinh Hotel là điểm dừng chân lý tưởng của du khách trong và ngoài nước mỗi khi có chuyến công tác hay du lịch cùng bạn bè và người thân. Đến với FTE Ba Dinh Hotel, chúng tôi hy vọng sẽ đem lại cho quý khách những trải nghiệm thú vị và hài lòng nhất.
Thông tin liên hệ
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Nhân Sự
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