Nhân viên lễ tân I Guest Relations Executive
- Hạn nộp: 31/12/2024
- Mức lương: Thỏa thuận
Thông tin cơ bản
2
Thành Phố Vĩnh Yên - Vĩnh Phúc
Làm theo ca
Tiền sảnh
Nhân viên
04/12/2024 13:39
Mô tả công việc
• Coordinate with other departments to demand Residents’requests
• Support sales and marketing by providing relevant information including customer feedback and sales leads.
• Handles guest queries pertaining to facilities, services, registration and information regarding shopping, banking, dining, entertainment, and local events etc.
• Handles and records guest comments and complaints, and refer issues to supervisor when necessary.
• Manage individual portfolio assigned to maximize guest satisfaction.
• Responsible and accountable for handling and safe keeping of cash and guest valuables.
• Contribute to ‘Fraser experience’.
• Contribute to increase customer satisfaction level and the ratio of compliments against complaints.
• Any other duties as assigned
Quyền lợi được hưởng
• Monthly service charge bonus (3.5 million VND per month)
• 13th-month salary
• Social insurance, health insurance, and unemployment insurance contributions
• Support for uniforms and meals
• Participation in various engaging employee activities
• Opportunities for professional training and skill development
• 12 days of annual leave
• Regular annual health check-ups
Yêu cầu công việc
Have knowledge in Customer Relations
Have customer service and communication skills
To be self-motivated and organised, prioritises tasks to meet deadlines independently
To be service-oriented and enthusiastic
To be meticulous and responsible, accomplish tasks effectively
Have ability to work in a team and with other departments
Yêu cầu hồ sơ
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- Quy mô:
- 99 Lý Bôn, Đống Đa, Vĩnh Yên, Vĩnh Phúc, Việt Nam
Modena by Fraser Vĩnh Yên là khách sạn 4* thuộc tập đoàn quản lý khách sạn Fraser Hospitality (Singapore). Khách sạn sẽ mở cửa hoạt động từ tháng 11/2024 [PRE-OPENING] Email: hr.vinhyen@modenabyfraser.com
Thông tin liên hệ
- Nhân sự