Retail Store Supervisor/ GIÁM SÁT CỬA HÀNG BÁN LẺ

1. Commercial Visual Merchandise

- Daily analysis based on sales reports to identify strategy to maximize the revenue

- Gather feedback from the Commercials and Retail supervisor on the week’s proposals and make improvements

- Propose shopfloor layout with new items based on the brand’s guideline

- Create and adapt a visual merchandising collection

2. Operation

- Be responsible for supervising daily tasks of goods.

- Customer servicing following standard operating procedures

- Assist Retail Supervisor in controlling the implementation of merchandising plan for existing brands

- Supervise, monitor, and perform inventory management activities

- Supervise retail operational activities in the assigned sections covering protection of company assets,

- Responsible for the order, return, and restocking of assigned sections.

- Recruit, Supervise, control, train and give input on a performance reviews of subordinating staff, enhance skills

- Prepare daily manpower and ensure staff working in the right areas

- Follow up with staff during the shift to ensure the delivery of the best customer service for all customers

- Monitor the safety of the customers and employees and security at the store.

- Guarantee the adequate induction and follow up on training for new team members

- Organize and manage duty roster effectively, maintain regular and consistent attendance and punctuality on daily basic & during peak season, holiday

- Always be present and back up your team in case of conflicts and timely report to Retail Supervisor.

- Other activities according to job requirements and assigned by superiors.

12 days leave/year.

Opportunity to advance to a higher position.

Salary + Holiday/Tet Bonus

Other benefits from the union (birthdays, sick visits,...).

Discount program  for employees

Professional and friendly working environment, with a team of young and dynamic staff

- University/College graduates, preferably majoring in fashion, customer service, commercial…

- At least 1- 2 years experience in customer service industries: fashion retail, hospitality, food & beverage…

- Good communication skills in both Vietnamese and English (4 skills).

- Excellent self-management skills, open-minded, eager to communicate, learn and practice leadership.

- Willing to work in shifts.

CV/ Resume