Giám sát lễ tân

- Evaluate the performance of subordinates

- Report happenings daily to the FOM

- Check the personnel appearance of the Receptionists regularly

- Review the work methods and procedures in Reception, recommend changes to improve the quality of work if necessary

- Check the instruction given by the FOM are carried out smoothly

- Perform any other duties assigned by the FOM

- Check the daily reports prepared by the receptionists

- Assign room according to guest requirement

- Check daily guest arrival and departure list

- Update room situation. Double check the uncertain room status

- Supervise the subordinates in the daily preparation of various reports and statistics when working in the shift

- Check folios which are modified by Receptionists

- Delegate jobs for Receptionists

- Liaise with S&M, Reservation department on providing lead advice and constant “feedback” concerning both inquiries and firm reservations

- Pay particularly attention to the use of the Guest History facility in the PMS

- Be in charge of all computer input, manual filling procedures

- Ensure that all information relating to a reservation is keyed correctly into PMS

- Ensure that all telephone inquires are provide with concise information concerning the services and facilities provide by the hotel

- Ensure that the pre-printed registration cards are checked against the arrival list to determine that all reserved room have pre-registered cards

- Verify with the Reservation Manager on the current daily reservation against the arrival list to ensure that no reservation is lift out

- Prepare all the necessary materials for check-in for VIPS, pre-registered guests and group before their arrival

- Ensure that all relevant information has been keyed in accordingly by receptionist. Do follow up on guest’s billing instruction

- Aware of all promotions, packages and special rates.

Lương thỏa thuận theo năng lực.

• - Được làm việc trong môi trường chuyên nghiệp, năng động và hòa đồng.
• - Công ty thường xuyên có nhiều hoạt động chung thú vị.
• - Được đóng BHXH, BHYT, BHTN. 
• - Được hưởng các chính sách phúc lợi theo quy định của công ty. - 

CCCD có công chứng 

Ảnh thẻ 3x4 

Sơ yếu lý lịch có xác nhận của nơi cư trú 

Hộ khẩu có công chứng

Giấy khám sức khỏe 

Bằng cấp liên quan
Liên hệ: Mrs. Mai - 0907 030384