Spa Receptionist
- Hạn nộp: 31/08/2024
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Thành Phố Hội An - Quảng Nam
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Khác
Nhân viên
13/08/2024 19:24
Mô tả công việc
JOB SUMMARY
- Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.
- Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.
Recreation Communication and Coordination
- Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude.
- Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency.
- Provide assistance to injured guests until the arrival of emergency medical services.
- Promote the rules and regulations of the recreation facility (fitness center, pool/beach, tennis courts, skiing area) intended for the safety and welfare of guests and members. Follow company policy and procedure for working with children (e.g., use of waiver forms)
- Complete any certifications/training required by law or manufacturer to instruct quests/clients on the use of equipment.
Recreation Equipment and Supplies
- Obtain required number of towels from Laundry based on expected daily needs, transport to work area (fitness center, locker room, pool, tennis court), and fold and stack according to company procedures.
Recreation and Fitness AreaMaintenance
- Wash, mop, and clean the pool deck.
Water Safety and Recreation
- Use appropriate rescue techniques if observing swimmers who need assistance.
- Rescue swimmers in trouble using poolside rescue equipment.
- Monitor the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling.
- Address guests service needs in a professional, positive, and timely manner.
- Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible
- Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process leg., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
Quyền lợi được hưởng
- Competitive salary and bonus
- 12 days full paid leave a year
- Annual health check
- 24/24 Personal Accident Insurance
- Insurance as per labor law
- Duty meals
- Professional working environment
- Long term career opportunity and internal opportunities in 19 properties in Vietnam
- Other benefits for associate from Marriott International
Yêu cầu công việc
- Dynamic and eager to learn
- Always smiling and service spirit
- Open for new graduate bachelor/college
Yêu cầu hồ sơ
Contact Number +84 235 3753 333
Personal Incharge Mr. Vinh
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Quy mô:
6 Block, Phuoc Hai, Cua Dai Ward, Hoi An City, Quang Nam Province, Viet Nam
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Settle into a local, laid-back frame of mind at Renaissance Hoi An Resort & Spa, our five-star resort designed for curious travelers who see every journey as a chance to be inspired by the unexpected. Experience pristine beachfront comfort on Cua Dai Beach, one of the most beautiful beaches in Vietnam. Relax in spacious guest rooms with private balconies or reserve one of our three-to five-bedroom villas with private pools for an unforgettable family or group holiday. Our prime location puts you a short drive from Hoi An Ancient Town, a charming destination where beautiful silk lanterns light up the streets each evening. Savor delicious cuisine at diverse onsite restaurants. Stay fit in our fitness center, lounge by one of our breathtaking infinity pools or treat yourself to a massage at Akoya Spa. If you're hosting an event, enjoy access to stylish venues complemented by on-site catering. Embrace the new and immerse yourself in the local culture at Renaissance Hoi An Resort & Spa. At Renaissance® Hotels, we believe inspiration comes from the unexpected. We create a work environment that values diversity, inclusion, spontaneity and discovery, with unmatched growth opportunities. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood
Thông tin liên hệ
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Phòng Nhân sự - Human Resource
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