Director of Sales

- Participates in the development and implementation of business strategies for the Hotel which are aligned with Brand’s overall mission, vision values and strategies

- Develops and implements sales strategies that support achievement of the Hotel’s financial goals

- Monitors hotel performance and forecast regularly and adjusts strategies as required-

- Develops the annual sales budget in conjunction with the Director of Sales and Marketing and in line with Corporate Budget Instructions

- Achieves market share and revenue goals by working with the Director of Sales and Marketing on individual and team goals within assigned market segments

- Implementation of revenue generation strategies designed to maximise revenue and yield.

- Maintains a high level of awareness of hotel competitor set performance and local market opportunities

- Creates and implements marketing strategies which are designed to increase awareness in the local market.

- Leverages all brand marketing support opportunities

- Develops data and recommends programs to meet clients' needs

- Prepares proposals and contracts that are geared to maximize profit while satisfying client needs

- Uses outside sales calls, prospecting, hotels tours and hosting of clients to solicit new business

- Ensure all materials used are in accordance with brand standards

- Reviews individual and team goals on a weekly basis; recommends and takes appropriate actions to achieve objectives in key result areas

- Ensures communication response to clients within 24-hours of receipt of request.-

- Maximises productivity by ensuring that sold business is aligned with the Hotel’s revenue optimization strategies

- Review of all business opportunities to ensure profitability levels are acceptable

- Designs and proposes programs which meet customer needs and drive demand

- Develops and implements annual sales goals which are aligned with the hotel’s overall revenue goal

- Implements function space allocation for group and catering bookings

- Monitors productivity and revenue goals for each sales team member by tracking results

- Develops and implements strategies and practices which support employee engagement

- Recruits and selects qualified candidates

- Provides employees with the orientation and training needed to understand expectations and perform job responsibilities

- Communicates performance expectations and provides employees with on-going feedback

- Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential

- Drives employee engagement through the creation and implementation of departmental action plans-

- Acts as lead and back-up to Director of Sales and Marketing

- Works closely with the Director of Sales and Marketing to lead the team in his/her absence

- Develop key leadership skills by working with Director of Sales and Marketing, attending classes and working with other executive committee members

- Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provides employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork

- Gives personal attention, takes personal responsibility and uses teamwork when providing guest service

- Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction

- Performs other duties required to provide the service brand behavior and genuine hospitality

- Adhere to hotel policies and procedures

- Keeps immediate Supervisor promptly and fully informed of all problems or unusual matters of significance.

- Communicate effectively with guests, co-workers and the manager.

- Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.

- Maintain a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment.

- At all times projects a favourable image of the Hotel to the public.

- Assist in the development of the Hotel business plan and ensure an overall understanding of its departmental goals and objectives.

- Ensures thorough understanding of all Brand Sales and Marketing programs

- Performs other duties as requested by the Director of Sales and Marketing

- Attends work on time as scheduled.

- Follows safety and security rules and procedures

- Thu nhập cạnh tranh, phù hợp với năng lực

- Mức lương được thỏa thuận khi phỏng vấn

- Nghỉ phép 12 ngày/năm

- Thưởng dịp lễ, Tết

- Các chế độ đãi ngộ khác của Công ty

- Môi trường làm việc chuyên nghiệp năng động, nhiệt huyết. 

 Minimum three - five years hotel sales experience

 Minimum one - two years supervisory experience preferred

 Local market knowledge preferred

 Bachelor’s degree preferred

 Experience managing to brand standards

 Able to collaborate effectively with other hotel employees and managers to ensure teamwork

 General knowledge of contract laws

 Proficient computer skills including Microsoft Office suite

 Strong verbal and written communication skills

 Strong negotiation skills

 Ability to travel