Restaurant Manager (Café du Lac Restaurant)

• Effectively manage the restaurant by ensuring the following:
• Oversee the implementation of standards as detailed in the departmental standards and procedures manual
• Adhere to opening and closing procedures
• Adhere to bill paying procedures
• Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc
• Personally meet and farewell a minimum of 80% of your customers
• Encourage and motivate staff to provide optimum service during all shifts
• Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile
• Develop and implement Promotions Calendar for F&B products in restaurant
• Manage special event concepts
• Anticipate market changes and review operations when necessary
• Conduct competitor analysis
• Create positive publicity opportunities
• Manage customer database and utilize effectively
• Up-sell property facilities
• Actively pursue cost saving measures
• Recycle wherever possible
• Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific
• Manage wage and beverage cost
• Forecasting
• Stock control
• Analyze food and beverage statistics through point of sale system
• Work with Superior on manpower planning and management needs
• Work with Superior in the preparation and management of the Department’s budget

- Uniform & Laundry

- Duty Meals

- Full Insurance policy per current labor law.

- Accident Insurance 24/7

- Entitled 14 Annual Leave/Year

- Monthly service Charge

- Annual Health Check

- Participating job training, skill training by international hotel standards.

- Hotel's Activity

- Other benefits per Vietnam labor law.

Required Skills –

Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.

Problem solving, reasoning, motivating, organizational and training abilities.

Good writing skills

Leadership Skills

Qualifications –

Diploma in Hotel Management, Food & Beverage, or related field.

Experience –

4 years related experience, including supervisory experience, or an equivalent combination of education and experience

-As per hotel's guidance