Training Manager

• Plans, directs, administers and facilitate all training and development efforts throughout the entire property to include orientation, supervisory development, departmental development, skills training, recognition programs, internal communications and employee events.
• Schedule and facilitate employee, supervisor and management training and development initiatives.
• Conduct needs analysis to determine specialized training needs on property.
• Train and build up Training committee.
• Develops activities/curriculum to enhance standardized training programs.
• Monitors and evaluates to the progress and effectiveness of training and development programs and makes recommendations for improvement.
• Design and produce training aids (i.e. case studies, simulations, games, exercises, etc.) and support materials.
• Function as an internal consultant to assist management in the analysis and identification of organizational issues and development.
• Provides input and assists in preparation of annual budget.
• Utilizes guest feedback systems to conduct needs analysis for training programs.
• Handles all tracking and communication of property training and reporting needs.
• Provides strategic direction for the training team and proactively conveys guidelines for staff that shapes the unparalleled standards expected.
• Determines work procedures, prepares work schedules, and expedites workflow.
• Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
• Studies and standardizes procedures to improve efficiency of subordinates.
• Maintains harmony among workers and resolves grievances.
• Keeps leadership informed on a timely basis of any undue variance from expected results.
• Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.

• Competitive salary.
• Relocation ticket and annual home leave ticket provided.
• Accommodation, daily meals and transportation to the company (for staffs who stay in dormitory) or monthly housing allowance provided.
• Daily uniforms, laundry and standard meals provided.
• Social insurance, health insurance, unemployment insurance according to laws.
• Medical care 24/7 provided.
• 13th month salary and KPI bonus per company policies.
• Monthly seniority allowance.
• Dynamic and professional working environment.

• Working at Corona Resort & Casino Phu Quoc.
• Bachelor degree or above.
• A minimum of 5 years’ experience as a Training Manager/Manager and experience in the hospitality/casino/service industry & mass orientation training of multinational company with large scale is referral.
• Strong leadership, management, organization and planning skills.
• Strong analysis, training and development skills such as assessment, design, implementing and evaluation must be.
• Demonstrate the ability to be innovative in adult/organization training and development.
• Knowledgeable and expertise in training methods, learning styles and training format such as workshops, seminars, web-based training…
• Excellent in communication, presentation and training delivery skills in both oral and written
• Strong and professional knowledge management, project management, facilitation, interpersonal skill
• Strong human resource strategy, consultancy and people influence skills
• Ability to read general business periodicals, professional journals, technical procedures to stay abreast of trends in Training and Development.
• Ability to communicate fluently in the local language and English both verbally and nonverbally.
• Maintain a professional, neat and well-groomed appearance adhering to Corona Resort & Casino Phu Quoc property standards
• Must be able to work self-directed, handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines with particular attention to detail.
• Excellent guest service skills. Must have the ability to respond to handle difficult or stressful situations with tact and diplomacy.
• Proficient in MS Word, Excel, PowerPoint, Exchange and Outlook.

Hoặc nộp trực tiếp tại cổng An Ninh của Corona Resort & Casino Phú Quốc

Khu Bãi Dài, xã Gành Dầu, Thành phố Phú Quốc, Tỉnh Kiên Giang, Việt Nam