Training Manager

• Schedule and facilitate employee, supervisor and management training and development initiatives.

• Conduct needs analysis to determine specialized training needs on property.

• Train and build up Training committee.

• Develops activities/curriculum to enhance standardized training programs.

• Monitors and evaluates to the progress and effectiveness of training and development programs and makes recommendations for improvement.

• Design and produce training aids (i.e. case studies, simulations, games, exercises, etc.) and support materials.

• Function as an internal consultant to assist management in the analysis and identification of organizational issues and development.

• Provides input and assists in preparation of annual budget.

• Utilizes guest feedback systems to conduct needs analysis for training programs.

• Handles all tracking and communication of property training and reporting needs.

• Provides strategic direction for the training team and proactively conveys guidelines for staff that shapes the unparalleled standards expected.

• Determines work procedures, prepares work schedules, and expedites workflow.

• Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.

• Studies and standardizes procedures to improve efficiency of subordinates.

• Maintains harmony among workers and resolves grievances.

• Keeps leadership informed on a timely basis of any undue variance from expected results.

• Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.

• Competitive salary.

• Relocation ticket and annual home leave ticket provided.

• Accommodation, daily meals and transportation to the company (for staffs who stay in dormitory) or monthly housing allowance provided.

• Daily uniforms, laundry and standard meals provided.

• Social insurance, health insurance, unemployment insurance according to laws.

• Medical care 24/7 provided.

• 13th month salary and KPI bonus per company policies.

• Monthly seniority allowance.

• Dynamic and professional working environment.

• Working at Corona Resort & Casino Phu Quoc.

• Bachelor degree or above.

• A minimum of 5 years’ experience as a Training Manager/Manager and experience in the hospitality/casino/service industry & mass orientation training of multinational company with large scale is referral.

• Strong leadership, management, organization and planning skills.

• Strong analysis, training and development skills such as assessment, design, implementing and evaluation must be.

• Demonstrate the ability to be innovative in adult/organization training and development.

• Knowledgeable and expertise in training methods, learning styles and training format such as workshops, seminars, web-based training…

• Excellent in communication, presentation and training delivery skills in both oral and written

• Strong and professional knowledge management, project management, facilitation, interpersonal skill

• Strong human resource strategy, consultancy and people influence skills

• Ability to read general business periodicals, professional journals, technical procedures to stay abreast of trends in Training and Development.

• Ability to communicate fluently in the local language and English both verbally and nonverbally.

• Maintain a professional, neat and well-groomed appearance adhering to Corona Resort & Casino Phu Quoc property standards

• Must be able to work self-directed, handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines with particular attention to detail.

• Excellent guest service skills. Must have the ability to respond to handle difficult or stressful situations with tact and diplomacy.

• Proficient in MS Word, Excel, PowerPoint, Exchange and Outlook.

Hoặc nộp trực tiếp tại cổng An Ninh của Corona Resort & Casino Phú Quốc

Khu Bãi Dài, xã Gành Dầu, Thành phố Phú Quốc, Tỉnh Kiên Giang, Việt Nam