Human Resources Manager

The Human Resources Manager is responsible to ensure the effectiveness of managing the human resources department on a daily basis by ensuring administration and people development systems, company policies and procedures are followed while maintaining a high degree of employee satisfaction.

Employee Selection

• All employees selected meet the essential requirements of the employee specifications for their position

Training & development

• Employees passing probation period have been trained in all essential tasks as per self-leadership assessment form

• Training plans for all employees are prepared, implemented and regularly updated

• Employee performers and high potentials have access to further professional and personal development training as per training plan

• An active talent spotting program is in place to support succession planning and career growth for shining employees

• All employees know the company core values and have received a company induction.

• English training is delivered to all employees in line with established training plans.

• HODs conduct & record training efforts which are consolidated in monthly reports.

• General training classes are scheduled, delivered and recorded.

Coaching & performance review

• All employees complete a self-leadership review and attend a formal performance review before the end of their probation

• On job performance is regularly observed and assessed informally. Good performance is acknowledged, poor performance is coached

• All direct reports receive a formal annual performance review prior to contract renewal

Employee Movement

• All employee movements are controlled, recorded and reported

• Manning guide is planned, implemented and controlled at all times

• Recruitment is done in timely manner, interviews are arranged and followed up

• All paperwork for new employees and resigning employees are done as per standard of the resort and government regulations

Employee care

• Employee care program is in place and employee care manager is assigned

• Weekly employee care reports are sent out to the management

• Employee care standards are followed up strictly

• All employees are insured at all times as per company regulations

Administration & Reporting

• Manning guide, human resources budget and plan is prepared for the yearly budget according to the business development and strategy

• Monthly reports for management, government tax officials and insurances are sent out in time

• Monthly payroll is prepared, accurate and in time as per company standard and government regulations

• Employee files are updated, controlled and accurate at all times

• Disciplinary action is taken and reported according to the company regulations

• Vietnamese Labour Law is followed and understood by all Heads of department.

Other Duties

• The in-house clinic & first aid programs are rolled out and controlled in line with company regulations

• HR software is in place, understood and used appropriately

• Licenses and government requirements are collected, understood, monitored and acted upon under the guidance of the General Manager and Owning Company.

• Contacts and relationships with local organizations (such as schools, universities, trade unions, labor departments etc.) are established and maintained.

Other duties are performed as assigned by the Head of Management.

• Proven working experience as HR Manager position or 3-year experience at management level
• Excellent English competencies
• People oriented and results driven
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of labor law and HR best practices
• Degree in Human Resources or related field