Director of Engineering (Open for Expatriate)

Overall Job Scope

Contributes to the morale and team spirit of the hotel by maintaining effective relationships with hotel colleagues.

. Performs any additional duties as directed by the General Manager

. Stays current with developments in the field of Engineering, and makes appropriate suggestions and recommendations to the General Manager

. Is fully conversant with all health and safety, fire and emergency procedures

. Maintains a high standard of personal hygiene, dress, uniform, and body language

. Is polite and professional in any situation where the image or reputation of the hotel is represented

. Attends meetings and training as required by the General Manager

. Ensure that all activities are carried out honestly, ethically and within the parameters of Vietnamese Law

Employee Selection

• All employees selected meet the essential requirements of the employee specifications for their position

Training & development

• Employees passing probation period have been trained in all essential tasks as per self-leadership assessment form

• Training plans for all employees are prepared, implemented and regularly update

• Employee performers and high potentials have access to further professional and personal development training as per training plan

• An active talent spotting program is in place to support succession planning and career growth for shining employees.

Coaching & performance review

• All employees complete a self-leadership review and attend a formal performance review before the end of their probation

• On job performance is regularly observed and assessed informally. Good performance is acknowledged, poor performance is coached

• All direct reports receive a formal annual performance review prior to contract renewal

• Quantity and nature of guest comments and complaints

• Condition of guest villas, public areas and back of house areas

• Staff training and development

• Departmental expenditure maintained within budget

Key areas

• Directs and controls all subordinate Engineering staff to ensure that all day to day operational matters are handled on time and guest expectations are met.

• Maintains facilities and equipment by and conducting routine inspections and determining appropriate rectification measures

• Maintains systems to be able to handle day to day guest requests quickly and efficiently

• Prepares duty rosters, vacation plans and schedules and public holiday schedules to ensure efficient use of human resources

• Plans and schedules appropriate ongoing preventative maintenance programs

• Keeps records of all information in the form of blueprints, diagrams, manuals, maintenance records, logs and journals relevant to the efficient operation of the department

• Maintains a supply of inventory necessary for optimal operating efficiency

• Liaises with purchasing and suppliers to ensure provision of quality engineering supplies at most competitive prices

• Develops and promotes energy conservation programs by monitoring utility costs and consumption

• Monitors the standard of work carried out by contractors engaged by the hotel to ensure that it meets the agreed quality

• Ensures that safety and emergency procedures for guests and employees meet or exceed the recognized industry standards and conform to local legal requirements

• Prepares, monitors and controls the hotel’s annual R&M budget

• Maintain efficient administration within the department preparing and submitting operational reports on time

• Ensures that employees are selected, trained, evaluated and rewarded in compliance with existing employee management systems

• Coaches, counsels, disciplines and develops subordinate employees.

Other duties are performed as assigned by the GM

• Work experience as a Director of Engineering or in a similar senior-level position at an Engineer department
• Hands-on experience in back-end and front-end development
• Excellent project management skills
• Bachelor's degree in Engineer or relevant fields
• Be able to work under high pressure and do multi-tasks with minimal supervision
• Excellent leadership and organizing skills
• Able to make well-informed decisions under pressure
• Excellent at English competencies and computer skills