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Giám sát Tiền sảnh - Front Office Supervisor
- Hạn nộp: 30/04/2025
- Mức lương: Thỏa thuận
Thông tin cơ bản
Mô tả công việc
- Responsible for monitoring FO's activities on shift
- Monitor and ensure smooth, efficient, and standard-compliant check-in and check-out procedures
- Coordinate with other departments such as Housekeeping, F&B, and Concierge to enhance the guest experience
- Handle guest's requests or complaints if necessary but especially during FOM or AFOM's absence
- Address guest concerns, requests, or issues either individually or by enlisting the help of others
- Report FOM or AFOM any serious case that cannot be solved immediately
- Perform other tasks assigned by Department Head.
Quyền lợi được hưởng
- Competitive salary based on experience and competency
- Service charge bonus
- Night shift, split shift, and overtime allowances (if applicable)
- Annual salary review based on actual business performance
- Social insurance, unemployment insurance, health insurance, and 24/7 accident insurance in accordance with labor law
- Duty meals, parking, uniforms (including laundry service) are provided
- Holiday and Tet bonuses as per company policy.
- Professional working environment with opportunities for career growth and advancement.
- Other allowances: birthday gifts, wedding and maternity support, sick leave benefits, etc., according to company policy.
Yêu cầu công việc
- BA or Diploma degree major in Hospitality
- Minimum 3 years of experience in a similar position at a 4 or 5-star hotel.
- Ability to multitask and work effectively under pressure
- Proficient in hotel management software (Opera)
- Proficiency in English or Chinese
- High level of professionalism and a customer-focused attitude
- Strong organizational and time management skills
- Ability to work flexible shifts, including nights, weekends, and holidays
Yêu cầu hồ sơ
Nộp hồ sơ qua email: recruitment"a"windsorplazahotel.com
Nộp hồ sơ ứng tuyển
Lưu ý: Bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn
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Quy mô:
18 An Đường Vương, phường 9, Quận 5, Ho Chi Minh City, Vietnam
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https://www.windsorplazahotel.com/
Welcome to the Windsor Plaza Hotel, your sanctuary in the bustling metropolis of Ho Chi Minh City. Our five-star hotel offers guest impeccable facilities and the highest standard of service to make your stay, be it for business or pleasure, convenient and comfortable. Discover Vietnam’s largest city and international business hub from our truly world-class hotel.
Thông tin liên hệ
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HR - Department
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