Guest Relation Officer (must speak fluently English)

Name: Hoteljob.vn
Address: 17 Nguyen Phan Vinh, Cam An, Hoi An, Quang Nam, Viet Nam, Hoi An, 560000, VN
Telephone: 091 949 0330
Price range: VNĐ

Hạn nộp: 18/06/2024
Mức lương: 8 - 12 triệu

Thông tin cơ bản

Số lượng
3

Nơi làm việc
Huyện Hoa Lư - Ninh Bình

Giờ làm việc
Ca gãy

Loại hình
Resort/ Khu Du lịch

Ngành nghề
Tiền sảnh

Vị trí
Trưởng ca/ Giám sát

Cập nhật
01/11/2024 08:32

Mô tả công việc

1. To manage, supervise and coordinate the daily operation of the front desk and ensure that all reception and cashiering procedures are performed in accordance with established standards and procedures at all times to reach optimal guest satisfaction.

2. Be visible in the hotel lobby and other public areas, especially check in and check out time. Greeting and escorting all guests

3. Assist in the translation/ interpretation for all departments

4. Meet and greet VIP guests upon arrival.

5. Anticipate guests/ needs and requests

6. Ensure all guests complaints are handled promptly and completely

7. Coordinate the services and special facilities provided to extended stay guests

8. Demonstrate thorough knowledge, be open to offer any improvement solution on all hotel products, services, policies...

Quyền lợi được hưởng

1. Salary: highly competitive

2. Health Insurance & other benefits according to Company policy

Yêu cầu công việc

-Good interpersonal skills

- Attention to details

- Must speak, listen, write fluently in English

Yêu cầu hồ sơ

- CV in English

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Jiva Hoa Lư Retreat

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Quy mô:
Thung lũng đền Thái Vi, Xã Ninh Hải, Huyện Hoa Lư, Tỉnh Ninh Bình, Việt Nam
https://jivahoaluretreat.com/
Step into luxurious comfort amidst the captivating history of Hoa Lu, where Dinh Bo Linh’s transformative reign shaped Vietnam’s enduring cultural identity. Here, you are more than a mere visitor. Let our luxury retreat be your gateway to a revered and distant past. Immerse yourself in the tales of this ancient capital while indulging in the warm embrace of village-style hospitality and authentic Vietnamese cuisine. Unwind in one of 64 rooms and villas designed for ultimate comfort. Whether you seek a romantic getaway or a truly memorable family vacation, our accommodation offers a haven of tranquillity. Indulge your senses at Hat Gao, our plant-based restaurant for clean dining, Nhat Yen All-day Dining Restaurant, or Chi Quan Spa, where rejuvenating treatments await. Let us welcome you to luxury village-style hospitality surrounded by pristine beauty. Discover the essence of Vietnam at Jiva Hoa Lu Retreat, where 1000 years of history come alive.