Executive Chef
- Hạn nộp: 05/07/2024
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Thành Phố Nha Trang - Khánh Hòa
Làm theo ca
Bếp
03/06/2024 14:58
Mô tả công việc
• Leads kitchen management team.
• Provides direction for all day-to-day operations.
• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serving as a role model to demonstrate appropriate behaviors.
• Ensures property policies are administered fairly and consistently.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Supervises and coordinates activities of cooks and workers engaged in food preparation.
• Demonstrate new cooking techniques and equipment to staff.
Setting and Maintaining Goals for Culinary Function and Activities
• Develops and implements guidelines and control procedures for purchasing and receiving areas.
• Establishes goals including performance goals, budget goals, team goals, etc.
• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
• Manages department controllable expenses including food cost, supplies, uniforms and equipment.
• Participates in the budgeting process for areas of responsibility.
• Knows and implements the brand's safety standards.
Ensuring Culinary Standards & Responsibilities Are Met
• Provides direction for menu development.
• Monitors the quality of raw and cooked food products to ensure that standards are met.
• Determines how food should be presented, and create decorative food displays.
• Recognizes superior quality products, presentations and flavor.
• Ensures compliance with food handling and sanitation standards.
• Follows proper handling and right temperature of all food products.
• Ensures employees maintain required food handling and sanitation certifications.
• Maintains purchasing, receiving and food storage standards.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
Ensuring Exceptional Customer Service
• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
Managing and Conducting Human Resource Activities
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Ensures employees are treated fairly and equitably.
• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.
• Administers the performance appraisal process for direct report managers.
• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.
• Observes service behaviors of employees and provides feedback to individuals and or managers.
• Manages employee progressive discipline procedures for areas of responsibility.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
Quyền lợi được hưởng
- Competitive salary and service charge.
- Bonus on holidays (New Year, Tet, Independence Day, ...)
- Social Security as per Labor Code.
- Duty meal and uniform provided.
- Annual Health Check.
- Team building and Colleague Events as per IHG's activities.
- Special Service Discount to all colleagues.
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- Mức lương cạnh tranh và phí dịch vụ hàng tháng.
- Thưởng các ngày Lễ (Tết, Lễ, Tết Độc Lập,...)
- Bảo hiểm xã hội theo Bộ luật lao động.
- Cung cấp bữa ăn ca làm việc và đồng phục.
- Kiểm tra sức khoẻ hàng năm.
- Team building và Sự kiện đồng nghiệp theo hoạt động của IHG.
- Giảm giá dịch vụ đặc biệt cho tất cả các đồng nghiệp.
Yêu cầu công việc
• Degree or Vocational Certificate in Culinary Skills or related field.
• 5 year experience as a chef, with at least 1 year in a supervisory capacity, or an equivalent combination of education and experience
Yêu cầu hồ sơ
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Quy mô: 100 - 499
32-34 Trần Phú, Nha Trang, Khánh Hòa, Vietnam
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https://www.ihg.com/intercontinental
The luxury five star InterContinental Nha Trang, opening in 17th March 2014, is a part of the global InterContinental brand which is one of 9 brands in IHG, InterContinental Hotels Group, which comprises more than 4,600 hotels worldwide. Ideally located on Tran Phu Street, InterContinental Nha Trang, is a defining part of the Costa Nha Trang complex which has a range of luxurious facilities for all travelers from 279 stunning guest rooms and suites, 6 restaurants and bars, kids club, spa, health and fitness zone, water sports centre, a choice of 3 swimming pools and beach concierge. Complementing the Hotel’s leisure and dining facilities is the expansive pillarless ballroom and function rooms, perfect for meetings and events for up to 600 guests.
Thông tin liên hệ
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Ms. Trang - Human Resources Executive
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