Nhân viên Quản gia (Butler)

• Prepare and inspect the guest room prior to stay and ensure all amenities, requests, deliveries and cleanliness are completed to the highest standard.
• Welcome VIP guests and explain butler services and property amenities.
• Responsible for resolution of problems and follow up with the guest within 30 minutes to ensure satisfaction.
• Be available in a well-mannered and discreet nature to guest throughout their stay regarding their preferences.
• Interact with guests throughout their stay, determining their needs and noting their interests and preferences. Utilize this information to tailor their future visits.
• Responsible for handling guest complaints in a professional and hospitable manner.Be able to arrange baby sitter services; arrange presents upon guests' requests.
• Ensure that hospitality program is followed.
• Maintain the repeat guest program and handle all VIPs.

• Social Insurance, Health Insurance and Unemployment Insurance.
• 24/24 Accident Insurance
• Bonus on Public Holidays
• Duty meal.
• Free uniform distribution and laundry.
• Free parking area for employees.
• Monthly service charge and periodic health check.
• Professional and friendly working environment.
• Training and development program.

• Diploma in Hotel Management or related field.
• 1-2 years of working experience in the same position at Hotels/ Resorts.
• Fluent communication in English, both verbal and written.
• Problem Solving Skills, Multi-Tasking, Interpersonal Skills.
• Hardworking, eager to learn and proactive in work.

Please send your job application/CV via:

- Email: hrrecruitment.saigon(a cong)maihouse.com

- Scan QR code on poster

- Send directly at the hotel: No. 1 Ngo Thoi Nhiem Street, Vo Thi Sau Ward, District 3, HCMC