Personal Assistant to General Manager - Trợ lý Tổng Giám Đốc

• Directs all aspects of secretarial work in the hotel, maintains the executive office and all matters relating to executive administration in a confidential, professional manner
• Provides efficient and comprehensive secretarial services to meet the needs of customers

MAIN ROLES

• Reports directly to and communicates with the General Manager on all administrative matters
• Maintains the utmost confidentiality and discretion when handling business affairs
• Cooperates, coordinates and communicates with Department Heads and other inter-departmental secretaries as appropriate
• Supervises the work of the Executive Office staff (Secretaries, Receptionist, Messengers, Drivers)
• Day-to-day secretarial work to include typing, filing, faxes and telephone etc.
• Distribution of memos, letters and other information etc.
• Arranging internal / external appointments
• Handling reservation as requested
• Translating incoming letters, documents, articles by request
• Provides pertinent information on socio-political matters
• Storing and keeping all confidential information
• Preparing monthly operational results for meetings with other hotels
• Taking minutes of Department Heads /Ex.Com meeting as requested

SUPPORTIVE ROLES

• Maintain a close, cooperative relationship with other departments to guarantee effective communication.
• Supervise employees' compliance with sanitation, cleanliness, fire prevention, health and safety standards.
• Supervise and maintain the availability, cleanliness and tidiness of items used in the department.

• 2 months of probation with full salary and service charge
• Top-ranking service charge
• Attractive remuneration package, 13th month salary and yearly salary increment program
• 5 working days and 2 days off per week
• Duty meals provided
• Motorbike parking fee covered by the hotel
• “Family member” (Lotte employee) activities and gifts
• Annual healthcare benefits and 24/7 workmen insurance
• F&B and hotel room discount up to 80%
• Opportunities for cross-training, cross-exposure, and task force participation with other Lotte Hotels in Hanoi and in Vietnam
• Luxury international 5-star hotel training programs

QUALIFICATIONS

• Education: Diploma in Business or Secretarial Study
• Experience: 1-2 years of secretarial experience, or an equivalent combination of education and experience
• Credentials: Experience in 5 star Hotel is preferred.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

• Proficient in spoken and written English (Korean prefered)
• Proficient in the use of Microsoft Office
• Ability to type 45 WPM
• Good communications and writing skills
• Tasks and Project Management

By applying, you agree to giving your consent to Lotte Hotel Hanoi's collection and use of your personal information for the purpose of recruitment process - the retention period can be up to 5 years after joining and leaving the company. Even if you are not hired this time, the Hotel can store your information for 1 year in the database for another job opportunity in the future.