Quản lý Lễ tân và tiền sảnh (FOM)

• Pays special attention to the proper upkeep of the hotel, especially of the front desk, the inner-ways and the lobby

• Keeps the guest informed of the state of the rooms and any problems pertaining to their upkeep

• Manages the Hotel reception equipment

• Checks the rate of hotel room occupancy daily

• Observes personally all matters concerning reservations

• Observes the daily sales volume and the average price per room and ensures that the bills are made out in time

• In collaboration with the maintenance manager, keep himself or herself informed about security and safety matters in the hotel (fire instructions, etc.)

• Keep the accounting team informed regularly with problems pertaining to debtors

• Makes sure to the called upon to receive VIPs person

• Participates in person on certain occasions: especially in group receptions and in the organization of special events held at the hotel

• Is responsible for the atmosphere and the decoration of the hotel lobby and the reception

• Meets in person all complaining customers and attempt to regain their business

• Organizes all the work processes especially those relevant to individual and group reservation for all group functions

• Keeps a register of guests and endeavors to attract new clients

• Replies to written complaints relevant to guest area

• Keeps the guest informed of competitive prices and transmits this information regularly to the General Manager

• Is responsible for departmental and inter-departmental co-ordination

• Ensure all company’s policies and security requirements are met

• Participate in recruitment and internal training program

• Salary: Negotiation; not including monthly service charge and bonus

• Work 6 days per week, day off on P.H as stipulated by Vietnam law.

• Annual health check-up, Free 1 meal on duty, uniform

• Experience requirements: 2 years as Assistant F/O Manager

Special requirements

• Pleasant and strong personality

• Excellent written and verbal communication skills

• Leadership qualities

• Ability to handle guest complain

• A genuine interest in people

• Good leadership and training abilities

• Sex: Male or female, Sex: Male or female

Apply now

Send CV to us,