F&B Supervisor (C&E)

• Train and the develop Team Members

• Engage in providing service and an overall F&B experience to guests.

• Assume full responsibility for outlet performance in the absence of the Outlet Manager or Assistant Outlet Manager.

• Manage outlet operations on daily basis ensuring an effective and positive working environment at all times.

• Ensure outlet setup and ambience following concept guidelines.

• Be responsible for outlet orderliness and cleanliness both front and back of house.

• Monitor the outlets’ mise-en-place process following opening and closing checklists.

• Handle guest inquiries, notice comments or complaints and report accordingly.

• Strictly control the proper usage, storage and inventory of all operating equipment and ensure the outlet is adequately equipped.

• Monitor cashiers and be able to perform cashier functions when required, including managing cash flows and submission of required financial reports.

• Drive sales to maximize budgeted revenue by taking part in creating promotional activities, by being a role model in perfecting own salesmanship and by driving team members withupselling training and incentive activities.

Additional responsibilities as below:

• Support other F&B operations outside of assigned outlet when required.

• Undertake any reasonable additional tasks as assigned by the Food and Beverage Operations Manager to ensure the overall success of F&B department.

- Fully paid insurance regimes: social insurance, health insurance, unemployment insurance, health insurance

- Get job-related professional training, opportunities for advancement.

- Professional and classy working environment.

• Excellent leadership, interpersonal and communication skills

• Strong organizational, planning and analytic skills

• Proficiency preferred with computers and computer programs, including Microsoft Office

• Experience in working with operation reports, POS system and cashier reports.

• Ability to adapt, comply and provide trainings of Food and Beverage brand standards.

• Ability to supervise, develop and guide a team of different positions.

• Flexibility to respond to a range of different work situations.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Hotel experience

• Familiar with Property Management Systems

• Experience in a similar position

• Fluency in other languages, Chinese, Korean, Japanese are preferable