Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
1140
400
30892
1
Guest Relation Officer (Japanese speaking)
- Hạn nộp: 30/04/2025
- Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển Thông tin cơ bản
Mô tả công việc
- To implement and maintain membership program
- Proactively seek feedback on guest satisfaction and resolve problems
- To handle guest complaints, inquiries, and comments, log them and initiate appropriate action and follow up
- Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction
- Respond to guests needs and anticipate their unstated ones
- Expect and react promptly to guests’ requirements and inquires
- Actively listen and resolve guests’ complaints
- Oversee and coordinate all arrivals and departures of VIP guests
- Prepare requisition and distribution of amenities on a timely basis
- Coordinate with Front Office Team to check the departure list for the following day – contact VIP guests to arrange airport transfers, if necessary
- Examine activities logbook, assign tasks appropriately and implement control schedule daily
- To conduct inspections of the public areas of the main lobby and library ensuring a high standard of cleanliness and maintenance and initiating appropriate action where necessary
Quyền lợi được hưởng
_Attractive salary.
_Insurance contribution based on 100% of basic salary.
_13-month bonus.
_Sustainable career development environment.
Yêu cầu công việc
- Ideally with a relevant degree in Hospitality or Tourism Management
- Work experience as a Guest Relation Officer preferably with experience in 4* or 5* hotels
- Good at English and Japanese in both written and communication skills
- Positive attitude and mindset of hospitality
- Customer service skills, creative and well organized
Yêu cầu hồ sơ
- Tiếng Anh + Tiếng Nhật
Nộp hồ sơ ứng tuyển
Lưu ý: Bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn
Tải lên từ máy tính
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
![]()
Quy mô: 25 - 99 ![]()
8 Lý Tự Trọng, phường Bến Nghé, Quận 1, Thành phố Hồ Chí Minh, Vietnam-
![]()
https://sotetsu-hotels.com/en/grand-fresa/saigon/
Sotetsu Grand Fresa Saigon is located in the heart of District 1 of Ho Chi Minh city. It is a brand-new 4-star hotel invested and operated 100% by Japanese company with: - 125 rooms, 19 floors - 1 Japanese restaurant - 1 gym - 1 pool. At Sotetsu, we provide subtainable career development environment and attractive salary & benefits.
Quy mô: 25 - 99 
8 Lý Tự Trọng, phường Bến Nghé, Quận 1, Thành phố Hồ Chí Minh, Vietnam
Thông tin liên hệ
-
![]()
Ms. Quynh Anh - HR & Admin Manager -
![]()
Google
Facebook
Zalo
