Spa Therapist - Danang Marriott Resort & Spa
- Hạn nộp: 15/08/2024
- Mức lương: Thỏa thuận
Thông tin cơ bản
4
Quận Ngũ Hành Sơn - Đà Nẵng
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Khác
Nhân viên
23/07/2024 10:10
Mô tả công việc
Maintain basic Spa knowledge of the following: Spa operating hours, spa menu location, pricing, fees and charges for all spa services that the massage therapist performs, and check-in and check-out procedures.
Maintain knowledge of retail brands, services and special promotions available in the Spa.
Maintain working knowledge of Spa equipment and facilities that the massage therapists typically uses throughout their work shift.
Promote and sell spa/salon services including retail offerings related to the Spa.
Maintain Spa/Salon Environment
Set up workstation and/or treatment room with necessary products, equipment, and supplies.
Clean, maintain, and sterilize tools (e.g. nail implements, hot stones) and equipment (e.g., wax pots, steamers).
Maintain cleanliness of workstation and/or treatment room throughout shift.
Secure supplies and equipment at the end of each shift.
Dispose of trash and dirty linens in the proper area.
Evaluate equipment to assess proper functioning and report deficiencies.
Guest Relations
Address guests' service needs in a professional, positive, and timely manner.
Thank guests with genuine appreciation and provide a fond farewell.
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Communication
Speak to guests and co-workers using clear, appropriate and professional language.
Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
Provide assistance to coworkers, ensuring they understand their tasks.
Escort all guests to changing rooms, relaxation, or next appointment.
Safety and Security
Follow company and department safety and security policies and procedures to promote a clean, safe, and secure environment.
Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
Practice universal health care protocol while dealing with guests and co-workers.
Policies and Procedures
Protect the privacy and security of guests and coworkers.
Maintain confidentiality of proprietary materials and information.
Follow company and department policies and procedures.
Make sure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
Perform other reasonable job duties as requested by Supervisors.
Quyền lợi được hưởng
• Annual Leaves
• Working 5 days per week - off 2 days per week
• Follow the government social insurance, health insurance, unemployment insurance
• 24/24 accident insurance
• Join in hotel activities
• Training opportunities for career development
Yêu cầu công việc
• Have a spa certificate
• Be interested in hospitality industry
• Good English communication is an advantage
Yêu cầu hồ sơ
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Quy mô:
23 Trường Sa, phường Hòa Hải, quận Ngũ Hành Sơn, thành phố Đà Nẵng, Vietnam
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https://www.marriott.com/en-us/hotels/dadnn
MARRIOTT DANANG RESORT & SPA, NON NUOC BEACH VILLAS, 23 Truong Sa, Hoa Hai, Ngu Hanh Son, Danang For world-class service and sophistication, few hotels compare to Danang Marriott Resort & Spa, Non Nuoc Beach Villas. Our resort in Danang, Vietnam, is surrounded by verdant gardens and pristine white sand. Take in the shoreline of Hoa Hai Ward at the foot of Ngu Hanh Son, or The Marble Mountains. We are 20 minutes from Hoi An, a famous UNESCO World Heritage Site, as well as Danang International Airport (DAD). We empower our guests not only with our fantastic location but with thoughtful amenities. Reserve a massage at Quan Spa or workout on professional Fitness Center® equipment. Rejuvenate in the outdoor infinity pool or recharge with International cuisine at nearby Beach House, which overlooks the ocean. Flashes of brilliance are found everywhere, from our custom wedding packages for bridal parties to our garden or ocean-view villas. Book a two- to four-bedroom villa and delight in a private plunge pool and sun deck. Elevate your travels at Danang Marriott Resort & Spa, Non Nuoc Beach Villas. DANANG MARRIOTT RESORT & SPA, 07 Truong Sa, Hoa Hai, Ngu Hanh Son, Danang Nestled on Non Nuoc Beach, close to downtown Danang, the retreat is anticipated to feature 200 rooms and suites, 39 villas with a modern, residential design, and locally-inspired accents, catering to providing guests with enriching experiences alongside its signature spaces and heartfelt service. Design plan call for 5 different food and beverage outlets, 8 event spaces, an infinity pool, a spa, kid club, tennis court and a wealth of water sports, including a dive center.
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