Outlet Manager/Assistant Outlet Manager

As an Outlet Manager/Assistant Outlet Manager you are responsible for managing assigned outlet’s daily operations to

deliver an excellent guest experience and follow Hilton standards.You will be responsible for

performing the following tasks to the highest standards:

• Assist the Head of department with Team Members performance issues in compliance with

company policies and procedures

• Assist the Head of department with recruiting, managing, training and developing the Team

Members

• Assist the Head of department with setting departmental objectives, work schedules,

budgets, policies, and procedures

• Responsible for department/ outlet targets and budgets.

• Maintain a sound financial business mind-set, effective decision making; demonstrates

honesty/integrity, leads by example and always looks for self-improvements.

• Monitor the appearance, standards, and performance of the Department Team Members

with an emphasis on training and teamwork.

• Monitor staffing levels to meet cover business demands

• Allocate work duties to Supervisor/Team Members

• Maintain good communication and working relationships with all hotel departments

• Conduct monthly communication meetings, in the absence of the Head of department, and

produce minutes

Support other F&B operations outside of assigned outlet when required.

• Undertake any reasonable additional tasks as assigned by the Food and Beverage

Operations Manager to ensure the overall success of F&B department.

- Fully paid insurance regimes: social insurance, health insurance, unemployment insurance, health insurance

- Get job-related professional training, opportunities for advancement.

- Professional and classy working environment.

• 2-3 years of related experience

• 2+ years of management or supervisory experience

• Knowledge of departmental and hotel operations

• Knowledge of computers and training techniques

• Good communication skills, fluent in Vietnamese

• Ability to read, write, and speak English language to communicate effectively

• Ability to exercise judgment in evaluating situations and in making sound decisions

• Knowledge of various computer programs, such as Word and Excel

• Creative and innovative approach to problem solving

• Methodical and well organized

• Excellent leadership, interpersonal and communication skills

• Strong organizational, planning and analytic skills

• Excellent attention to details

• A passion for delivering exceptional levels of Guest service

• Positive attitude

• Excellent grooming standards

• Ability to work with ownership as well within a team

• Flexible, reliable, accountable and resilient

• A passion for being on a winning team

• Strong work ethic