Hoteljob MV: "Tôi Là Nhân Viên Khách Sạn": Xem Ngay

Hoteljob.vn ra mắt phiên bản App Mobile cho 2 hệ điều hành IOS (Tại đây) và Android (Tại đây)
1140 400
16012 1

Reservations Supervisors

  • Hạn nộp: 28/02/2025
  • Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển

Thông tin cơ bản

Số lượng
1
Nơi làm việc
Huyện Điện Bàn - Quảng Nam
Giờ làm việc
Giờ hành chính
Loại hình
Resort/ Khu Du lịch
Ngành nghề
Kinh doanh & tiếp thị
Vị trí
Trưởng ca/ Giám sát
Cập nhật
05/02/2025 16:34

Mô tả công việc

  • The ability to assume responsibility for the execution of the Reservation Department’s policies and procedures (MOS) and manage the daily operation in the absence of managers
  • The ability to maintain reservation standards
  • The ability to work quickly in a high-pressure environment and ability to handle stress
  • The ability to display a high level of integrity and professionalism at all times in dealing with external guests and employees
  • The ability to review call volume (ACD) including abandonment rate and take action as appropriate
  • The ability to enforce & manage the reservations incentive program and compile/publish monthly results for the team
  • The ability to render assistance and support to Reservations GRO and CIS leader in terms of operations needs.
  • The knowledge of preparation of pick-up and OTB reports and inform managers in case of fluctuations on reservations demand or unusual booking patterns…etc
  • The ability to print all major reservations reports from Opera
  • The ability to create and maintain individual rate codes for each negotiated account in Opera and liaise with WRO/GDS for all rate loading issues.
  • The ability to conduct training for new staff, organize refreshment training sessions and provide timely feedback to reservations staff. Update training materials whenever necessary.
  • The ability to handle guest complaints keeping senior management well informed of any problems and action taken
  • The ability to maintain favorable working relationships among employees to promote maximum morale, productivity and efficiency
  • The ability to assume the duties of the Assistant Reservations Manager or Reservations Manager in his/her absence
  • The ability to respond properly in any hotel emergency or safety situation
  • The ability to complete any project assigned by managers

Quyền lợi được hưởng

  • Provided duty meals and uniform, transportation from Danang to the hotel
  • Extra health care and accident insurance
  • Benefits as per Vietnamese laws and Four Seasons policies 

Yêu cầu công việc

  • College degree
  • Computer literate (Knowledge of Opera/Fidelio is an asset)
  • Proficient in verbal/written English, proficiency in another language is preferable
  • Pleasant and professional telephone manner
  • Previous experience in Rooms Division or Sales and Marketing
  • Previous reservations and training experience is an asset

Yêu cầu hồ sơ

  • Application form
  • Notarized resume
  • Notarized copies of ID card
  • Application for confirmation of conduct, verified by local police
  • Notarized copies of related certificates
  • Medical certificates (within 6 months)
  • 2 photos (4 x 6 cm)
Chia sẻ:

Nộp hồ sơ ứng tuyển

Lưu ý: Bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn

Tải lên từ máy tính

Hồ sơ mẫu Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 3MB

Tải lên từ máy tính

Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10
Chế độ đãi ngộ5/10
Địa điểm làm việc5/10
Thêm ảnh
Môi trường làm việc
Chế độ đãi ngộ
Địa điểm làm việc

BẠN ĐÃ ĐÁNH GIÁ CHO NTD NÀY

5 THÀNH VIÊN ĐÃ ĐÁNH GIÁ

Sắp xếp đánh giá:

Four Seasons Resort The Nam Hải

Four Seasons Resort The Nam Hải

Theo dõi

Chat

  • Quy mô:
  • Khối Hà My Đông B , Điện Dương, Điện Ngọc, Điện Bàn, Quảng Nam, Vietnam
  • https://www.fourseasons.com

  • About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About Four Seasons Resort The Nam Hai: Four Seasons Resort The Nam Hai is a Forbes Five-Star winner for six consecutive years. Embellishing Nam Hai heritage with Four Seasons flair, Four Seasons Resort The Nam Hai is a harmonious ode to coast, culture and community in Vietnam's UNESCO-strewn centre. Located on a private one-kilometre (half mile) stretch on Ha My Beach - hailed by Forbes as one of the best beaches in the world - the Resort is reborn under Four Seasons as a beacon of beauty that reflects the soul of Vietnam's cultural heartland and illuminates the spirit of all who visit: the culturally curious, beach purists, intrepid families, culinary connoisseurs and well-being devotees alike.

Thông tin liên hệ

Mã QR giới thiệu

BÁO CÁO TIN TUYỂN DỤNG

message.svg