Front Office Trainee - Starting from August 2024

Responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries.

Primary Responsibilities

• Communication skills for all levels of staff/guests, confident Korean.
• Update and manage daily Guest Relation work sheets. Assigned (with AFOM /FOM) and inspect each room prior to Korean guests arrival.
• Registers and rooms all arrivals according to established procedures
•  Maintains intimate knowledge of departmental standards and procedures
• Maintains cashier float and ensures accurate daily report of all money received
• Keeps abreast of all modifications to accounting policies and procedures
• Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Duty Manager if he/she unable to assist
• Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service
• Maintains exemplary department standards of behavior and appearance and attitude as expected in a Novotel
• Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state al all times
• Conversant with emergency evacuation and fire procedures for relevant department
• Perform any other task assigned based on the hotel needs or requirements.

Full Salary & monthly Service Charge in probation period.

Relocation allowance by ranks.

Home Visit allowance.

2. Benefits

Supported housing staff with full amenities and entertainment area.

Support shuttle bus to Resort

Full meals during the work shift and day off.

Uniforms are provided according to Hotel standards.

International working environment, joining training courses according standard of Accor.

05 Working day | 02 day off per week

All Heartist card apply for all Accor Hotels.

3. Insurance policy

Social Insurance in Probation Contract

Suncare Insurance according to the provisions of policy SunGroup

Special promotion for resort service by rank

• Có thể bắt đầu thực tập từ 8/2024
• Có văn bằng hoặc chứng chỉ về Kỹ năng về Ngành Nhà Hàng Khách sạn hoặc các lĩnh vực liên quan là một lợi thế
• Có kỹ năng nói Tiếng Hàn Tốt .
• Có khả năng giao tiếp Tiếng Anh ổn
• Thái độ tốt và ham học hỏi.
• Nhiệt tình, chăm chỉ.

• Apply to via hoteljob.vn.
• Submit CV to email: Linh.hoang Accor.com
• Tel: 0388 117 333 (Mr.Linh)

*Note that ONLY shortlisted candidates will be contacted.