Customer Care Staff (Korean/Thailand) - Sun World Ba Na Hills

- Greeting and guiding the group of: VIP, external/ internal, Sol card, voucher and other guests;

- Executing service recovery activities at Sun World Ba Na Hills;

- Receiving and handling the claims, complaints, and feedback from guests;

- Receiving and responding to service information on the channels: Hotline, fan page, email;

- Handing the urgent cases that were happening at the Park.

- Manage and control the whole of public info channels which belong to Sun World Ba Na Hills: hotline, fan page, email

- Doing the customer experience enhancement programs

- Manage and use the property

Sun World is the leading entertainment complex in Vietnam with an extremely dynamic, professional and constantly developing environment with many career development opportunities. Coming to Sun World, employees will enjoy benefits such as:

- Enjoy an attractive salary, such as housing support and allowances for shift meals, phone calls, etc.;

- 13th month salary and year-end bonus according to work performance;

- Service Charge (Service Charge) monthly;

- Fully insured and Suncare health insurance benefits;

- Get special incentives when using services at amusement parks, entertainment for yourself and your family according to the regime for employees;

- Received continuous professional improvement training;

- There is a policy of "Settling in and working" - providing commercial apartments (100% value) for senior staff.

- Professional Qualification: Customer Care qualification/ Customer Service

- Skill Qualification:

+ Communication skill/Negotiation/ diplomatic skill/Able to solve problems well

- Office computer skill

- Solf Skill: Skill of communication in English/Korean/ Planing skill/Teamwork skill/Create document skill

1. Attitude: positive, proactive, respect everyone

2. Personality: honest, sociable, funny, talkative

3. Ability: under pressure, creativity, fast adapting to the environment

- Have at least 01-year experience in the field of customer service/ customer care or a similar position.

- No under the limit of culture, religion, or privacy issues

Hotline: 0978508683 (Zalo/Viber)

Emai: Tin đã hết hạn