Experience Supervior| Giám sát bộ phận giải trí
- Hạn nộp: 30/05/2024
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Huyện Côn Đảo - Bà Rịa - Vũng Tàu
Làm theo ca
Lữ hành/ Du lịch
Nhân viên
01/05/2024 10:12
Mô tả công việc
1. Operation Preparation
• Check and clean all equipment used during any activity or recreational event.
• Prepare amenity as standard and ensure all ready before booked activity
• Check reservation and guest in-house counting and VIPs list
• Liaise with other departments to ensure that experience operations run smoothly and that bookings are taken correctly, adhered to, and billed correctly
2. Main duty
• Conduct excursions and activities inside and outside of the resort in a safe and efficient manner that provides a high standard of service to the guest.
• Provide accurate information about available activities at the resort, gym usage, equipment usage rules and regulations.
• Present and introduce the activities compendium and or activity schedule to guests, suggesting suitable activities that provide for a personalized experience and answering questions regarding activities.
• Effectively communicate with guests – verbally and through body language - to respond to any additional requests and to determine when an activity has been completed.
• Communicate between, organizer, supervisor, guide, and confidant to all hosts within the team.
3. Guest Service Related
• Give exceptional service to go beyond the expectations of all guests.
• Take and receive comments and feedback, while at the same time be able to give clear, concise constructive feedback.
4. Shift Closure
• Report any damage or excessive wear for proper replacement.
• At the end of the day ensure all equipment is checked and collected
General
Contribute to the morale and team spirit of the resort by maintaining effective relationships with your colleagues.
Arrive on time in full uniform in accordance with the company grooming and hygiene guidelines and report for duty punctually.
Complete any other duty assigned by superior
Participate in training as required and the building of an efficient Experience team.
Keep a professional working manner and show enthusiasm/ motivation at all times.
Have a complete understanding of and adhere to the Experience Department policy relating to fire, hygiene, health and safety
Quyền lợi được hưởng
- Host Accommodation.
- Transportation from/to resort & staff house.
- Relocation & annual home leave ticket.
- Duty meals.
- Medical & accident insurance.
- Other benefits will be discussed during the interview process
Yêu cầu công việc
- · Fluent in English; I understand that additional languages are preferred.
Yêu cầu hồ sơ
- Experience in a similar role in luxury hotel brands with proven results.
- Possess a Bachelor’s degree in Hotel Management, Business Administration, or related field.
Nộp hồ sơ ứng tuyển
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- Quy mô:
- Bãi Đất Dốc, Huyện Côn Đảo, Tỉnh Bà Rịa - Vũng Tàu
- https://www.sixsensescondao.com
The spectacular Con Dao archipelago of islands is located to the south-east of Vietnam. The largest and most beautiful, Con Dao Island, hosts the Six Senses Con Dao along a one-kilometre, white sand beach surrounded by dramatic mountain landscapes. The remote setting and preserved natural landscape provides an extraordinary sense of seclusion, creating an ideal place to escape, relax and live close to the natural elements. Designed to offer individual style along with a strong sense of community, Six Senses Con Dao redefines experiences for hosts and guests! Located on the picturesque island of Con Dao, off South East Vietnam *Staff (Host) benefits include: - Light airy accommodation (Staff Village) in Con Dao town - Competitive salary package and benefits - Annual free night stays at Six Senses properties around the world - Employee room rates at IHG's hotels and resorts.
Thông tin liên hệ
- Phòng Nhân sự - Tuyển Dụng Nhân Sự