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Assistant Front Office Manager I Phó Quản Lý Tiền Sảnh

  • Đã tuyển xong
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1
Nơi làm việc
Huyện Côn Đảo - Bà Rịa - Vũng Tàu
Giờ làm việc
Làm theo ca
Ngành nghề
Tiền sảnh
Cập nhật
04/12/2024 10:53

Mô tả công việc

  • Assume full responsibility for the efficient operation of the Front Office department to provide exceptional products and services within brand standards.
  • Maintain thorough knowledge of hotel facilities, room types, locations, layouts, rates, package plans, credit policies, and reservation coding.
  • Understand the hotel’s policies on guaranteed reservations and no-shows.
  • Process advance deposits on reservations.
  • Track future room availability based on reservations and determine room rates using the resort’s selling strategies.
  • Oversee guest history and profile management with the Reservations Manager.
  • Support the Director of Rooms, focusing on enhancing the room experience.
  • Collaborate with Guest Services, Reservations, Housekeeping, and F&B to meet guest needs and ensure smooth guest arrivals.
  • Enforce all set policies, procedures, and best practices rigorously.
  • Instill cost-efficiency through training and education.
  • Ensure compliance with legal, financial, and safety requirements.
  • Maintain documentation, reporting systems, security protocols, and operational standards to support successful hotel operations.

Quyền lợi được hưởng

  • Attractive salary;
  • Single accommodation with housekeeping and laundry service twice/week;
  • Transportation to & from the resort/accommodation;
  • Duty meals;
  • Medical & accident insurance 24/7;
  • Uniform & laundry services;
  • Relocation cost provided;
  • Annual home leave & domestic tickets;
  • Other benefits to be discussed during the interview process.

Yêu cầu công việc

  • 2 to 4 years of Front Office / Guest Services experience including supervisory experience, or an equivalent combination of education and experience.
  • Fluent in English; understand that additional languages are preferred.

Yêu cầu hồ sơ

  • Experience in a similar role in luxury hotel brands with proven results.
  • Possess a Bachelor’s degree in Hotel Management, Business Administration, or related field.
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Sắp xếp đánh giá:

  • Quy mô:
  • Bãi Đất Dốc, Huyện Côn Đảo, Tỉnh Bà Rịa - Vũng Tàu
  • https://www.sixsensescondao.com
  • The spectacular Con Dao archipelago of islands is located to the south-east of Vietnam. The largest and most beautiful, Con Dao Island, hosts the Six Senses Con Dao along a one-kilometre, white sand beach surrounded by dramatic mountain landscapes. The remote setting and preserved natural landscape provides an extraordinary sense of seclusion, creating an ideal place to escape, relax and live close to the natural elements. Designed to offer individual style along with a strong sense of community, Six Senses Con Dao redefines experiences for hosts and guests! Located on the picturesque island of Con Dao, off South East Vietnam *Staff (Host) benefits include: - Light airy accommodation (Staff Village) in Con Dao town - Competitive salary package and benefits - Annual free night stays at Six Senses properties around the world - Employee room rates at IHG's hotels and resorts.

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