Room Attendant/ Nhân viên Buồng phòng

• Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to s standards and procedures.
• Replenishes guest supplies.
• Ensures guest services specified by supervisor and guests requests are promptly and
• Reports damage or malfunction in hotel rooms to supervisor. and repair...
• Maintains equipment in proper state of cleanliness
• Maintains a section room report.
• Maintains a daily room checklist.
• Meets with supervisor and takes on daily assigned tasks.
• Reports and submits lost and found articles to superior immediately.
• Anticipate guest needs, handle guest enquires, and solve problems
• Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
• Assist guests and escort them to locations within the hotel at their request
• Report guest complaints to supervisor immediately.
• Reports unusual behavior/activities on floors to supervisor
• Records room status in allocated section accurately.
• Adheres to personal grooming and hygiene standards.
• Attends meetings and training sessions as required.
• Creates and maintains floral arrangements.
• Carries out valet services when required including delivery of linen or processing laundry orders.
• Creates a positive hotel image in every interaction with internal and external customers.
• Actively participates in organized meetings.
• Performs other task assigned based on the hotel needs or requirements

• 100% service charge in probation time, full insurance, healthcare plan and 24 hours insurance
  
• A lot of opportunities for training, development and internal promotion
• 1.5 days off/week
• Great discount on room rate and F&B for associates, family and friends

• Job knowledge/ skill:
• Polite, courteous and helpful.
• Able to priorities requests effectively.
• Must be organized and structured.
• Education: Graduate at least from high school (housekeeping certificate is preferred)

Experience: Experience in housekeeping department in 1 year at the same position is preferred.

Additional skill required:

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees.

Able to speak in Basic English.

• Resume and an application letter in English