Activity Manager (Vietnamese)
- Hạn nộp: 15/07/2024
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Huyện Ninh Hải - Ninh Thuận
Giờ hành chính
Resort/ Khu Du lịch
Vui chơi & giải trí
29/06/2024 15:41
Mô tả công việc
DUTIES AND RESPONSIBILITIES
Responsible for all guest activities specifically on water sports activity
Ensure a high level of service and safety to guests using the beach club and its facilities
Report direct to General Manager/Resort Manager
DUTIES
Financial
- Assist to establish the Department Annual Operating Budget in advance for approval by the Manager and Financial Controller
- Ensure that the Departmental Operating Budget is strictly adhere to and that all costs are strictly controlled
Administration
- Attend meetings and briefing with other Department Heads as determined by the Manager. Ensure that all department reports and correspondence are completed punctually and accurately.
- Review existing and initiate new departmental policies as required
- Submit monthly report to the Manager detailing department activities for the past month and planned activities in the ensuing month
Employee Handling
- Ensure all employees report for work punctually wearing the correct uniform and name tag at all times
- Assist in the building of an efficient team of employees by taking an active interest in their welfare, safety, training and development
- Ensure that all employees have a complete understanding of and adhere to the resort’s Staff Handbook
- Interview and subsequent selection of potential employees in liaison with the Personnel Department
- Conduct employee evaluation and to review their general performance, discuss existing performance and areas of improvement
- Conduct Departmental Orientation Program for new employees to ensure they understand the policies and operation of the resort
- Ensure that all staff provided a courteous and professional service at all times
- Counsel staff members for any breaches of conduct and observe policies when issuing formal disciplinary notice
Operational
- Constantly review and appraise the procedures within the Recreation and Activities Department to ensure quality of service and product at all times
- Monitor and motivate staff skills within the department and plan training and safety programs to rectify any services deficiencies
- Conduct regular briefings with the department staff ensuring good communications at all times
- Ensure that overtime within the department is minimized and authorized
- Ensure that all areas within the department are equipped with correct staffing levels in accordance with expected business demand
- In conjunction with Front Office and Reservations Manager, GM, RM, effectively manage the Recreation and Activities sales revenue to maximize capture rates and average guest spend
- Liaise with Sales Department to advise all affiliated reservations offices of potential Recreation and Activities calendar of events, special promotions and other special offers for the next 12 months
- Ensure all aspects of communications are operated to standard and recorded per policies
- Ensure Recreation and Activities Team Work is accurate and attains Amanoi Standards in all aspects of guest service needs
- Liaise with GM and RM and executive Chef to ensure Amanoi presentation standards of cuisine, beverage, for all tours and excursions
- Ensure Micros and Materials Control setup and operation standards are in line with Amanoi Standards and are approved by the Financial Controller
- Ensure Amanoi quality of service in all areas
- Check cleanliness and maintenance of outlets and operational equipment
- Always be available to handle guest requests and apply the role of the ‘host’
- Other duties as directed by the Resort Manager, and General Manager
- Monitor the staff skills within the department and plan training programmers to rectify any service
- Ensure that all areas within the department are rostered with correct staffing level in accordance with expected business demand
- Giving accurate responses to potentials clients, guests, travel agents, and staff enquiries regarding Recreation and Activities.
- Ensure the quality of service across all areas
- Handle daily correspondence by fax or e-mail and response them within 24 hours and ensure they get appropriate answers, in order the clients get accurate information or answer as soon as possible
Quyền lợi được hưởng
- 12 AL/year
- Social Insurance as per the law
- Housing, meal, laundry service
- JLT health care package after 6 months of service
- 13th Month salary
Yêu cầu công việc
- Proven working experience as Recreation Manager/Director, preferably in a luxury setting
- Strong organizational and people management skills
- Excellent communication skills
- Proficiency in English, multilingualism will be considered an asset
- Ability to work flexible hours
Yêu cầu hồ sơ
- Application letter
- CV
- Qualifications
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Quy mô:
Vĩnh Hy, Vĩnh Hải, Ninh Hải, Ninh Thuận
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https://www.aman.com/
Tọa lạc tại bãi biển hoang sơ phía nam vịnh Vĩnh Hy, Xã Vĩnh Hải, Huyện Ninh Hải, Tỉnh Ninh Thuận. Amanoi cách thành phố Phan Rang 36 Km về phía đông, Khu nghỉ mát Amanoi gồm 31 phòng ngủ và 5 Villa, các dịch vụ công cộng, bãi biển thiên nhiên, spa với trang thiết bị hiện đại. Các phòng ngủ với kiến trúc mang phong cách địa phương được pha trộn hoàn hảo với với cảnh vật tươi tốt có sẳn, phù hợp với địa hình và phong cảnh của Vịnh Vĩnh Hy.
Thông tin liên hệ
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Nhân sự - HRD
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