Executive Floor Supervisor - Giám sát tầng cao cấp

• Work closely with the Restaurant and Kitchen departments to prepare food and drinks for the Executive Floor dining room. Make sure food is always ready before serving time every day.

• Understand thoroughly and adhere to the Hotel’s policies and procedure, which include credit policies and cash handling responsibility.

• Check, receive and handover the accuracy of the cash float, guest VAT invoice, miscellaneous vouchers…. To sign for it in the control book and fully responsible for it during the shift.

• Ensure daily posting of F&B bills, telephone bills, business center bills, etc. are posted into the Front Office computer system.

• Greets all the guests in the courteous and friendly manner

• Assigns rooms for arriving guests. Special attention is given to Accor Members, VIP guests, repeat guest with special request.

• Extend a personal service to the guests, and assist them in all their requirements

• Ensure all check out guest folio and account’s copies are accompanied by supporting documents, bills, invoices, etc.

• Receive and hold in safe custody all cash payments made by guests till the account is rendered.

• Ensure that all Executive guest information and billing instructions received from reception/reservation are completed

• Maintain complete knowledge of all food & beverage services, outlets and hotel services/features

• Be fully conversant with hotel fire & life safety/emergency procedures

• Perform other reasonable duties assigned by the Management of the Hotel

• Take 2 days off/week
  
• 100% social insurance payment based on salary from the first day of work
• Employee benefit card offering discounted rates in Accor Hotels worldwide
• Develop your talent through learning programs by Academy Accor
• Opportunity to grow within your property and across the world
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities

• Minimum 1 year of relevant experience

• Excellent reading, writing and oral proficiency in English language. Fluently Vietnamese

• Good communication and customer contact skills

• Service oriented with an eye for details

• Ability to work effectively and contribute in a team

• Self-motivated and energetic

• Must be well-presented and professionally groomed at all times

Cách thức ứng tuyển:

- Gửi hồ sơ trực tiếp trên trang web Hoteljob

- Điền mẫu đơn ứng tuyển tại phòng Nhân Sự: Khách sạn Mövenpick – 83A Lý Thường Kiệt, Hoàn Kiếm, Hà Nội

- Mọi chi tiết xin vui lòng liên hệ với Phòng Nhân sự (024.38222800 – Máy lẻ 6503) trong giờ hành chính từ thứ 2 đến thứ 6 hàng tuần