Reservation Agent/Nhân viên đặt phòng
- Hạn nộp: 30/12/2024
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Quận Hoàn Kiếm - Hà Nội
Làm theo ca
Khách sạn/ Khu căn hộ
Tiền sảnh
Nhân viên
20/11/2024 16:57
Mô tả công việc
• Answer telephone and respond to caller inquiries in a pleasant manner.
• Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.)
• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
• Responsible for coordinating internally with the sales & marketing team.
• Generating reports, preparing proposals, collections details, coordinating with clients & suppliers.
• Prepare sales-related documents throughout the sales process (e.g., proposals, contract…) and ensure they are completed accurately and on time.
• Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
• Assist sales team by managing schedules, filing important documents and communicating relevant information.
• Support hotel site inspection with potential clients.
Quyền lợi được hưởng
Salary & Benefit:
- Negotiable salary pay plus the service price (SVC)
- Working time: 8 hours per shift, 6 days off per month
- Free uniform, duty meals
- Take full advantage of social, health, and unemployment insurance
- After probation, annual leaves day.
- There are holidays, birthdays, and funerals.
- Thirteenth-month salary
- Periodic health check as prescribed
- Bonuses for top performers on a quarterly, yearly, and prescribed Tet holiday basis
- Tet gifts for kids and the Mid-Autumn Festival
- Special discount rate applying for associates
Yêu cầu công việc
Qualification:
• Good English communication skills in both verbal and writing• Strong capability to work independently and in a team as well as being able to work under pressure.
• Team player with supportive attitude
• Having experience in international 3-5-star hotels at the same position is an advantage
Yêu cầu hồ sơ
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- Quy mô: 25 - 99
- Số 153 Hang Bong, Hàng Bông, Hoàn Kiếm, Hanoi, Vietnam
- https://meritelhanoi.com
Meritel Hanoi is located on one of the busiest streets in Hanoi - Hang Bong street, which retains the ancient beauty and is the center of Hanoi Old Quarter. The hotel consists of 64 rooms with elegant designs that inspired by Indochinese and Renaissance styles, with a variety of room types from Superior to Suite. In addition, the hotel is fully equipped with luxurious facilities such as the outdoor infinity pool, the high-class gym, the private spa room and the luxurious restaurant to enhance the customer experience. In addition to maximizing facilities, we build a methodical work process for employees with the hope of achieving the philosophy: "True Hospitality at True Heart" - creating experiences of the highest value for all guests, like the meaning of the brand name, “MERIT” to become the most impressive place to stay in Hanoi.
Thông tin liên hệ
- Bùi Lan Phương - Trưởng bộ phận Nhân sự