Nhân Viên Hành Lý/Bellman

• Greet and welcome guests at the main entrance

• Assist in driveway management

• Assist arriving and departing guests by opening and closing car and taxi doors

• Maintain a clean and tidy entrance and baggage room

• Ensure timely pick up and deliveries pertaining to baggage handling

• Provide information and/or assistance to guests as and when required

• Try to remember individual guest’s names especially repeat and long staying guests. Routinely greet guests as they pass through the lobby to extend a personalized service

• Ensure all job assignments are properly logged in respective logbooks. Use the Duty Log to document matters of importance

• Upon arrival of newspapers, prepare and deliver them to guest rooms as assigned by Front Office staff

Other Responsibilities:

• Maintain complete knowledge of all food & beverage services, outlets and hotel services/features

• Be fully conversant with hotel fire & life safety/emergency procedures

• Attend all briefings, meetings and trainings as assigned by management

• Report for duty on time wearing clean and complete uniform at all times

• Maintain a high standard of personal appearance and hygiene at all times

• Perform other reasonable duties assigned by the Management of the Hotel

Compensation:

- 02 months of probation with Full salary

- Attractive service charges

- 05 working days, 02 day-off per week

- Duty meal & Uniform provided by hotel

- Annual health check

- Employee benefit card offering discounted rates in Accor Hotels worldwide.

- Develop your talent through learning programs by Academy Accor.

• Secondary / High school education

• Good reading and oral proficiency in English language

• Ability to speak other languages and basic understanding of local languages will be an advantage

• No experience is required, training will be provided

Competencies

• Good communication and customer contact skills

• Service oriented with an eye for details

• Ability to work effectively and contribute in a team

• Self-motivated and energetic

• Must be well-presented and professionally groomed at all times

Include: Curriculum Vitae