Receivable Accountant - Kế toán thu

Main responsibilities

Customer relations

Professional techniques / Production

City Ledger:

o Process all Credit Applications, ensuring that the clients are notified promptly and professionally.

o In the AR module, set up AR accounts for newly approved credits and ensure creditors’ details are correct at all times.

o Accountable for the accurate processing of all AR accounts.

o Ensure that all Trade Debtors’ invoices are accurate; all services invoiced supported by a valid guarantee of payment and the room rates correct.

o Responsible for the timely transfer of the invoices to the city ledger and prompt mailing (or emailing) of the invoices to the debtors.

o Answer debtors’ inquiries promptly and effectively.

o Process all check and payments received accurately and on a daily basis.

o Complete a daily summary of all adjustments related to the City Ledger; ensure that it is distributed as necessary and reconciled with a PMS generated report at end of shift.

o Ensure that all debtors trading beyond their normal terms are followed up regularly and that the Credit Manager is notified of any accounts that are continually in this situation.

o Process all travel agent commission payments on a weekly basis.

Credit cards:

o Ensure that all credit card transactions are verified for completeness and the accounts formally reconciled on a daily basis.

o Calculate and accurately post commissions.

o Promptly investigate all credit card disputes, liaising with the Front Office and the banks.

o Collate all necessary paperwork to justify credit card refunds and obtain sign off from the management before refunds can be processed.

Month End:

o Accurately process all Monthly Statements, ensuring that they are mailed promptly.

o Ensure that all Month End reports are printed and forwarded to the Financial Controller to prepare the balance sheet reconciliation.

o Perform ‘month end close’ of the debtors system (in the rare cases where the AR Ledger is not interfaced to the Accounting system).

Team management and cross-departmental responsibilities

• Assures the interface between all hotel departments and service-providers if necessary.

• Helps train and develop other in the team.

Commercial / Sales

Management and administration

• Respects procedures governing invoicing and cash operations

• Manages the cash under his/her responsibility

• May be asked to undertake administrative tasks as needed

Hygiene / Personal safety / Environment

• Ensures that the workplace remains clean and tidy

• Knows and applies the hotel's safety regulations (in case of fire etc)

• Ensures the safety of people and property

• Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc)

- Friendly & free accommodation and nutritious meals

- Hotel uniform

- Employee benefit card offering discounted rates in Accor Hotels

- Develop your talent through learning programs by Academy Accor

- Dynamic, professional working environment and a supportive team

- Opportunity to grow within your property and across the world

• Accounting Bachelor, Computer literature

• Fluent in the national language, and English language.

Skills / Qualities

A new service attitude centered on proximity, sociability and sharing experience

Ensure all staff embodies the same mindset by developing each individual's sense of curiosity,

Open-mindedness, interpersonal skills and sense of initiative

• Team spirit

• Enthusiastic

• Spontaneous and empathic

• Good listening skills and ability to anticipate

• Good presentation, confident speaking skills

• Dynamic

• Sales oriented