Human Resources Manager

• Manage the full-cycle recruitment process, ensuring the timely hiring of qualified candidates.

• Partner with external recruitment sources and build strong relationships with local organizations and agencies to expand the talent pool.

• Oversee candidate selection processes, ensuring fairness and adherence to company policies.

• Represent the company at job fairs and networking events to promote employer branding.

• Collaborate with department heads to assess workforce needs and develop strategic hiring plans.

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Employee Relations and Engagement

• Foster a culture of open communication and trust by promoting an “open-door” policy for employee concerns.

• Develop and implement employee communication channels, such as internal newsletters, town halls, and team-building events.

• Address and resolve employee issues and conflicts in collaboration with department managers, ensuring fairness and consistency.

• Conduct investigations into employee incidents, working alongside Loss Prevention when necessary.

• Drive engagement initiatives to enhance morale, ensuring a supportive and inclusive work environment.

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Training and Development

• Oversee orientation programs for new hires, ensuring they are effectively integrated into the organization.

• Develop and implement training programs that promote professional growth and career development.

• Collaborate with department leaders to ensure employees receive job-specific training to enhance their skills and performance.

• Organize leadership development workshops and succession planning initiatives.

• Monitor and evaluate the effectiveness of training programs, adjusting content based on employee feedback and organizational needs.

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Compensation and Benefits

• Administer employee benefits programs, ensuring clear communication and accessibility.

• Manage unemployment claims, ensuring accuracy and timely resolution.

• Conduct audits on employee compensation packages and make recommendations for adjustments as necessary.

• Provide support and education on benefits programs, ensuring employees fully understand their entitlements.

• Collaborate with management to develop fair and competitive compensation strategies that align with market standards.

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Associate Care and Well-Being

• Develop initiatives to create a workplace culture centered on associate well-being, satisfaction, and motivation.

• Organize recognition and reward programs to celebrate employee achievements and milestones.

• Plan wellness activities, including health workshops, mental health programs, and recreational events, to promote work-life balance.

• Facilitate employee engagement surveys and focus groups to gather feedback and implement improvements.

• Ensure associate appreciation events (e.g., Employee of the Month, team outings, birthday celebrations) are consistently executed to foster a sense of belonging.

• Act as a mentor to employees, providing career guidance and encouraging personal and professional growth.

• Implement team-building activities and initiatives that create stronger connections and camaraderie across departments.

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Legal and Compliance Oversight

• Ensure all employee files, records, and performance documentation comply with legal and company requirements.

• Conduct regular audits of employee records, ensuring data accuracy and privacy.

• Oversee the administration of drug testing, background checks, and employment verifications.

• Ensure compliance with local labor laws, safety regulations, and company policies.

• Lead initiatives to raise awareness of workplace safety, working closely with the Safety Committee.

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Operational Excellence

• Develop and execute HR strategies that align with organizational goals.

• Lead HR participation in business planning and ensure alignment of workforce initiatives with operational objectives.

• Manage employee disciplinary processes to ensure fairness, consistency, and adherence to legal standards.

• Regularly review HR processes, identifying opportunities to enhance efficiency and employee experience.

• Oversee the development and maintenance of HR policies and procedures to ensure relevance and effectiveness.

• Provide duty meal allowance.
• Professional in the working environment.
• Entitlement to insurance as per labor law.
• In addition to basic salary, entitlement to the monthly service charge.
• 11 public holidays and 12 annual days per year.
• Tet and holiday bonus.

• High school diploma or GED with at least 3 years of experience in human resources or related fields.
• OR a 2-year degree in Human Resources, Business Administration, or related major with 1 year of experience.

Experience:

• Proven track record in HR management, preferably in hospitality or luxury service industries.
• Strong knowledge of labor laws, compliance regulations, and employee relations.
• Experience in recruitment, training, and benefits administration.

Skills:

• Excellent interpersonal and communication skills.
• Ability to manage sensitive issues with professionalism and confidentiality.
• Strong organizational and problem-solving skills.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Bilingual (Vietnamese and English) preferred.

We look forward to welcoming you to our team!