Japanese Sales Manager

•Embraces the IHG Ways of Sales

• Ongoing refresh and development to practice and execute sales process as guided through IHG Strategic Sales Program 1, 2, 3 & 4

• Builds and develops professional profile within local market place and industry through attendance at various events and local market place

• Works with superior on manpower planning and management needs

• Focus on the needs and service of our Japanese guests, including coordinating with Front Office and Housekeeping for any special requirements in advance.

• Review all Japanese arrivals and VIPs to check room allocations, amenities, and special requests

• Inspect any Japanese VIP rooms prior to arrival and greet the guests personally, providing in room check in.

• Handle any issues or requests as required, communicating with the guest and Travel Agency/Company office as necessary

• Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business

• Conduct client interviews

• Entertain clients

• Plan and conduct familiarization tours and site inspections

Responsible Business

- Ensures to highlight and communicate hotel’s Fire Life and Safety standards in all Requests for Proposal – RFPs and business tenders

- Be consistent in our external message to client our aim to “reduce impact of our environment” regardless of the business value

Financial Returns

• Monitors competitors activities and assists in marketing intelligence

• Refers sales leads to appropriate personnel within the InterContinental Hotels Group

• Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business

• Services existing business through management of account bases

• Sell all facets of the hotel

• Manage the corporate head office and the preferred hotel history for that company

• Develop and maintain a regular pattern of sales calls, meeting with principals of target market

• Provides direction on, and conducts market research and analysis

• Travel when required to promote the hotel and develop potential business

• Maintain regular contact with the IHG hotels in your region and the regional reservation office

• Monitors existing business and inputs into sales strategy meetings to maximize business

• Grows existing business and establishes and pursues leads which will develop business

• Interfaces with operations on a timely basis

• Initiates and prepares tenders for business

• Assesses sales and marketing data

• Assists with the preparation of new products and services

• Assists in the evaluation of sales and marketing activities

• Analyses sales mix and likely impact on hotel goals

• Implement direction from Director of Sales and Marketing and Regional Managers

• Liaison with advertising agency

• Stock control of collateral

• Collateral input

• Execute advertising/creative briefs in a timely manner

• Works with superior in the preparation and management of the Department’s budget

- Duty Meals

- Full Insurance policy per current labor law.

- Accident Insurance 24/7

- Monthly service Charge

- Annual Health Check

- Participating job training, skill training by international hotel standards.

- Hotel's Activity

- Other benefits per Vietnam labor law.

Required Skills –

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Problem solving, reasoning, motivating, organizational and training abilities.

• Proficient in the use of Microsoft Office

• Good writing skills

Qualifications –

• Bachelor’s degree or Diploma in Sales & Marketing, Hotel Management, Business Administration, or related field preferred.

Experience –

• 3 years related experience or an equivalent combination of education and experience

- A photo of ID Card.

- A photo of Registration Book

- A photo of certificate (if any)