Guest Service Agent /Nhân viên Lễ Tân (Nam)
- Đã tuyển xong
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Quận Hoàn Kiếm - Hà Nội
Làm theo ca
Khách sạn/ Khu căn hộ
Tiền sảnh
Nhân viên
29/09/2024 23:44
Mô tả công việc
- Customer service, check-in, check-out
- Identify and attend to visitors' requirements when they stay over.
- Work with the another departments to resolve any issues that guests may have while they are staying at the hotel.
- At the conclusion of the shift, assign work shifts and collect the work handover book, which includes any furnishings, work done for guests, deposits, and money from the previous shift.
- Carry out additional tasks as instructed by superiors.
- The interview will cover specifics of the position.
Quyền lợi được hưởng
- Salary & Benefit:
- Negotiable salary pay plus the service price (SVC)
- Working time: 8 hours per shift, 4 days off per month
- Free parking and shift meals
- Take full advantage of social, health, and unemployment insurance
- After probation, annual leaves day.
- There are holidays, birthdays, and funerals.
- Thirteenth-month salary
- Periodic health check as prescribed
- Bonuses for top performers on a quarterly, yearly, and prescribed Tet holiday basis
- Tet gifts for kids and the Mid-Autumn Festival
- Incentives for using internal services at Meritel Hanoi
Yêu cầu công việc
- Requirements:
- University/college degree with a major in hospitality, tourism, or a related field.
- Experience: At least 6 month in a comparable position.
- Grooming: Look good
- English: Fluent communication
- A strong ability to communicate
- Using a basic Microsoft office and hotel management software
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô: 25 - 99
- Số 153 Hang Bong, Hàng Bông, Hoàn Kiếm, Hanoi, Vietnam
- https://meritelhanoi.com
Meritel Hanoi is located on one of the busiest streets in Hanoi - Hang Bong street, which retains the ancient beauty and is the center of Hanoi Old Quarter. The hotel consists of 64 rooms with elegant designs that inspired by Indochinese and Renaissance styles, with a variety of room types from Superior to Suite. In addition, the hotel is fully equipped with luxurious facilities such as the outdoor infinity pool, the high-class gym, the private spa room and the luxurious restaurant to enhance the customer experience. In addition to maximizing facilities, we build a methodical work process for employees with the hope of achieving the philosophy: "True Hospitality at True Heart" - creating experiences of the highest value for all guests, like the meaning of the brand name, “MERIT” to become the most impressive place to stay in Hanoi.
Thông tin liên hệ
- Bùi Lan Phương - Trưởng bộ phận Nhân sự