Waiter/Waitress

SCOPE OF WORKS

To ensure a professionally run F&B service operation and maintaining high standards in all outlets, ensure customers, satisfaction is guaranteed and minimizes operating cost without compromise on the quality of service and maximizing profit through suggestive upselling.

DUTIES AND RESPONSIBILITIES

• Receive guests from Hostess / Guest relation.

• Counseling and introducing customers to dishes, drinks, promotion, set menu, cigar …….

• Take orders from guests .

• Record order information from guest, reconfirm with guest the exact name of food - drinks, quantity, special requirements ...

• Upselling food, drinks, whiskey, cigar ... ..

• Transfer order to cashier, kitchen, bar.

• Serve customers with food and drink.

• Check the dishes before serving the guests.

• Serve the right table, the right dishes, the right quantity and the right order.

• Making wine opener, pouring wine, filling wine and water, adding sauce, recording additional order ...

• Understand food, whiskey, cigar and outlet promotions.

• Follow the right process and service style of the restaurant.

• Willing to respond to the legitimate requests of customers and enthusiastically respond to customers' inquiries with a warm, amiable and considerate attitude to guests.

• Ready to assist guests in handling problems arising during meals: guests spilled drinks, broken dishes, glasses ...

• Make payment for customers in accordance with restaurant standards.

• Remember the names and habits (foods, drinks, special requests) of vip guests or patrons to show appreciation and make them happy.

• Clean up the dining table, set up a new table to prepare to serve the next guest .

- Working in a dynamic, professional environment with many opportunities for career development

Làm việc trong môi trường năng động, chuyên nghiệp với nhiều cơ hội phát triển nghề nghiệp

Proficiency in English

Experience in FB position In a 4/5 stars Hotel/resort is a plus.

Hình thức nộp hồ sơ: (Tiếng Việt và Tiếng Anh)

1. Gửi trực tiếp về địa chỉ: 170 Võ Nguyên Giáp, Quận Sơn Trà, Đà Nẵng

2. Gửi CV về địa chỉ email tuyển dụng Khách sạn