Event Planning Executive

Park Hyatt Saigon is the French mansion by the Opera House, a sanctuary of peace in the middle of one of Asia’s most bustling cities.

Amongs 16 awards in the past 4 years, these marvellous achievements are inspiring, acting as beacons of resilience and hospitality for both guests and our local communities:

• 2021 Best 500 Hotels in the World, Travel and Leisure
• 2020 Best Hotel Makeovers in Asia, Best of the Decade Awards, Smart Travel Asia
• 2019 The Top 100 Hotels in the World, Travel and Leisure
• 2019 The 10 Best City Hotels in Asia, Travel and Leisure

Our strategy is to make a difference in the lives of all those we touch — colleagues, guests, operators, community members and shareholders alike.

We care for people so they can be their best. This is demonstrated in our values of Respect, Integrity, Humility, Empathy, Creativity and Fun. At Park Hyatt Saigon our aim is to create energizing experiences that connect our guests to who and what matters to them most. We are passionate about fostering connections, the place for any and every occasion and a one-stop experience.

We will continue to enhance the quality of the products craftsmanship with the willingness to create objectively a world ‘finest product’ and promise exceptional quality , continue creating and enhancing the hotel to ensure Park Hyatt Saigon can carry out its future vision is to become a landmark, one of the world's legendary great hotels.

In order to achieve this grand mission, it’s greatly thanks to our talents who are experienced, well trained, and deeply focused on the hotel’s future goals and position.

Currently, we are seeking an experienced Event Planning Executive to join Park Hyatt Saigon to join and continue with us in our significant journey.

Job Description

Implementation of Standards

• To follow all Hyatt Events Standards for answering phone enquiries, handling email enquiries, conducting Hotel Tours, planning Events, creating Event Confirmations, Event execution and Event follow-up
• To fully and correctly use Event Management System (EMS) and Envision
• To maintain complete records of all sales agreements, contracts and quotes for the hotel as per Hyatt’s Policies & Procedures.

Customer Service

• Together with your Event Planning Team, to be primarily responsible for planning and executing events after the MICE and Event Sales Team have received a signed contract and deposit from the client.
• Where required, to handle last minute leads from enquiry to conversion to execution
• To look after personal ‘repeat business’ contacts from enquiry to conversion to execution
• To follow the Hyatt Standards in relation to Events.
• To deliver the brand promise and provide exceptional client service at all times
• To provide courteous and professional service to our internal customers in other departments

Profitability

• To meet your designated group revenue targets.
• To assist with the preparation and regular update of the departmental budget
• To continuously seek ways to maximise revenues and profits by cross selling and up-selling other hotel facilities and services

• International, professional and friendly 5-star working environment
• Full training from Hyatt (Hotel orientation, Leadership development, E-learning, workshop…)
• Learning and development opportunities
• Associates Social Space (Designed by colleagues for colleagues) and Associate Social Activities
• Complimentary 2 duty meals per working shift and team menu designed by our Chef twice per week
• Be provided uniform and laundry service
• Discount 50% for F&B service at our restaurants
• Complimentary accommodation at selected Hyatt properties worldwide
• Free parking at our associate parking area

• Ideally with a relevant degree or diploma in Hospitality/Tourism management or relevant major
  
• Proven record experience as Event Planning Executive in an international luxury hotel
• Excellent time management, problem solving and communication skills
• Great English communication skills
• Portfolio of previously managed events (weddings, meetings, parties, corporate events) would be an advantage

• Direct application to:

Human Resources Department, Park Hyatt Saigon, 2 Lam Son Square, District 1