Restaurant Supervisor
- Hạn nộp: 28/02/2025
- Mức lương: Thỏa thuận
Thông tin cơ bản
2
Quận Cầu Giấy - Hà Nội
Làm theo ca
Ẩm thực
Trưởng ca/ Giám sát
04/02/2025 17:47
Mô tả công việc
Outlet Operation
• Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation
• Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
• Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis
• Take food and beverage orders according to guest’s requirements and preferences
• Deliver food & beverage services in accordance to departmental standards and procedures
• Ensure that all food & beverage are served according to service standard
• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
• Try to remember individual patron’s names and their preferences to extend a personalized service
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Collect food and beverage supply requisition, ensure that the stock collected is as per requisition. Monitor inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management
• Supervise and assist in assigned work station’s activities and oversee the operation of outlet in the absence of management
• Assist other Food & Beverage outlets with their operations during peak times or when required
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Provide training to service crew and lead the service crew to ensure they perform their job tasks well.
• Ensure staff understand and adhere strictly to all policies, procedures, standards and guidelines.
Quyền lợi được hưởng
- 100% service charge in probation period
- Joining Hotel’s events, cash gift on special occasions
- Employee benefit card offering discounted rates in Accor Hotels worldwide + other benefits
- Opportunity to grow within our property and across the world!
- Uniform and shift meal will be provided
- Periodic health check-up
- Accident insurance 24/7
Yêu cầu công việc
Knowledge and Experience
• Must possess at least Bachelor’s Degree/ Post Graduate Diploma/Professional Degree in Food & Beverage Services Management or equivalent.
• Good reading, writing and oral proficiency in English language
• Minimum 2 years of relevant experience in a similar capacity
• Working knowledge of MS Excel, Word, & PowerPoint
Competencies
• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
Yêu cầu hồ sơ
Please send your CV to Talent & Culture Department.
Nộp hồ sơ ứng tuyển
Lưu ý: Bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn
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Quy mô:
Số 21, phố Duy Tân, Hà Nội, phường Dịch Vọng Hậu, Quận Cầu Giấy, Thành phố Hà Nội, Việt Nam
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https://all.accor.com/hotel/C265/index.en.shtml
Situated in Hanoi's new business district, Mövenpick Living West Hanoi is an ideal choice for both business and leisure travelers desiring a blend of traditional and modern elements. Drawing inspiration from the culture of the Northern mountainous plains, the hotel features 196 sophisticated and modern rooms and suites. It also offers a state-of-the-art conference center with a 273 sqm ballroom and three adaptable meeting rooms, an indoor saltwater pool, a delightful all-day dining restaurant and an Executive Lounge.
Thông tin liên hệ
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HR Department - HR Department
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