Front Desk Agent - Nhân viên Lễ tân

Name: Hoteljob.vn
Address: 17 Nguyen Phan Vinh, Cam An, Hoi An, Quang Nam, Viet Nam, Hoi An, 560000, VN
Telephone: 091 949 0330
Price range: VNĐ

Đã tuyển xong
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận Hoàn Kiếm - Hà Nội

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ Nhà hàng/ Bar/ Pub

Ngành nghề
Tiền sảnh

Vị trí
Nhân viên

Cập nhật
20/11/2024 13:09

Mô tả công việc

• To be responsible for the efficient provision of registration, cashiering and information functions at the Front Office counter.

• To implement all policies and procedures in enhancing the quality of service.

• To provide courteous and efficient service to all internal / external guests. To ensure all complaints and requests are immediately solved and follow through with relevant supporting departments.

• To be able to check-in guest in a prompt and efficient manner. To update guest particulars in the system accurately and state clearly the method of payment.

• To record in the log book of any unusual happenings and incidences and all important matter still pending for follow through actions.

• To be able to up sell room accommodation during high occupancy to maximize revenue.

• To handle reservation tasks in the absence of reservation team.

Quyền lợi được hưởng

Local and international training course
05 working days | 02 days-off per week
Staff duty meal & uniform are provided by Hotel
Allowance for Night shift
Free motorbike parking
Annual health check
Associate special discount for hotel rooms and F&B services at International Accor properties

Yêu cầu công việc

Male are preferred
At least 2 years of related experience in International hotels
Strong Knowledge of Opera V5
Good communication skills
Strong problem solving and handling complaints skills
Organized, responsible and independent
Fluent in English

Yêu cầu hồ sơ

Apply through Hotel job

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Hôtel De L'opéra Hanoi - Mgallery

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Quy mô:
29 Tràng Tiền, Trang Tien, Hoàn Kiếm, Hanoi, Vietnam
Hotel de l’Opera rests just a step away from Hanoi’s beautiful Opera House. The hotel distils the best of Hanoi – colonial accents in the architecture and theatrical interior design contrast with contemporary spaces for entertaining. The hotel is the first boutique hotel in the heart of Hanoi, featuring 107 rooms and suites; each is a carefully considered sanctuary of sumptuous comfort, with every lavish amenity and 21st Century connected convenience hand picked for its quality. Restaurants, bar, complimentary WiFi all come together to deliver an operatic highlight.