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Reservation Manager | Quản lý Đặt phòng
- Hạn nộp: 30/03/2025
- Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển Thông tin cơ bản
Mô tả công việc
To lead and coach the reservations team towards excellence in sales, in order to optimize rooms and ancillary revenue on every call. To track and communicate occupancy, statistics, and trends to the hotel through a variety of reports
DUTIES AND RESPONSIBILITIES:
l. Oversees the reservations department including staffing, scheduling, sales training
and coaching, employee relations, training and product development.
2. Takes responsibility for all reservations and some revenue management reporting as
directed.
3. Develops and trains the reservations staff to achieve desired targets as set forth by the Reservations Manager and Director of Revenue Management
4. Updates and maintains a reservations database which includes room rate.
5. Takes responsibility for a daily call to keep abreast of area occupancy, rates and sold out dates. Plans and controls the day to day functions of the reservations unit. Ensures a successful and smooth operation, which exceeds clients' needs, through the maximum use of resources allocated.
6. Compilers the end of month reports.
7. Provides supervision and training to the reservations team based on recognised company procedures and practices.
8. Responds to all enquiries to the standard required and maintains a database of business transactions including, refused sales, competitor analysis, competitor details and other client records..
9. Implements action plans set forth in the Marketing Plan
10. Any other reasonable requests made by management
Quyền lợi được hưởng
Yêu cầu công việc
Degree in Hospitality is an advantage.
Minimum 2 years of experience in the similar position in travel industry
Excellent organization and planning skills.
Strong experience of customer orientation, outstanding negotiation and communication skills.
Computer skills: Word, Excel, Power Point, opera system.
Fluent in English and Vietnamese (both oral and written).
Be able to work under pressure and by shift.
Yêu cầu hồ sơ
Nộp hồ sơ ứng tuyển
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Huỳnh Thúc Kháng, phường Mũi Né và Hàm Tiến, Tp. Phan Thiết, Tỉnh Bình Thuận-
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Awaken your sense of wonder at Centara Mirage Resort Mui Ne, an Explorer’s Playground themed resort overlooking the East Sea with discovery, entertainment, and joy at the heart of the experience. Follow in the footsteps of the Spanish maritime explorers who turned the resort into their playground, filling it with all their favourite items, activities and inspirations from their travels to create a fully-integrated resort for guests of all ages. Inspired by voyages of discovery, the resort offers 984 rooms and pool villas nestled amongst flower gardens on the gentle sloping hillside and along the tranquil coastline. Ideal for groups of friends and multigenerational holidays, spacious villas allow kids and adults to have fun and relax at their own pace while providing the space to come together as a family. In addition to the recreation pool complex, which features a lazy river, splash pad for kids, water play area with slides, and a cliff jumping pool, the resort offers thrilling experiences from dazzling shows and dining discoveries to sand dune excursions. Along with extensive recreational facilities, events spaces, and themed restaurants, Centara Mirage Resort Mui Ne creates a true sense of belonging as a family destination of fun and adventure a few hours east of Ho Chi Minh City.
Quy mô: 
Huỳnh Thúc Kháng, phường Mũi Né và Hàm Tiến, Tp. Phan Thiết, Tỉnh Bình Thuận
Thông tin liên hệ
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HR Department - Phòng Nhân sự -
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