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Recreation Supervisor - Giám Sát Bộ Phận Giải Trí
- Hạn nộp: 31/03/2025
- Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển Thông tin cơ bản
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Làm theo ca
Vui chơi & giải trí
Trưởng ca/ Giám sát
27/03/2025 23:48
Mô tả công việc
- Ensure all service/activities prepared for guest use and ensure set up conforms to Regent standard by all staff
- Adhere to the established activities programs and duty timetables to ensure that they are carried out as planned
- Ensure that working areas are properly maintained and cleaned in accordance to standards by all staff.
- Prepare all pool & beach service, water sport, gym facilities /service as standard and ensure all ready before operation hours, random check staff do it.
- Ensure all service at all outlet running as standard set up (refreshment, water, towel food service….)
- Ensure Forbes Travel Guide Standards applicable by all staff and daily checking it.
- Make sure all F&B service by all staff running smoothly
- Responsible for recording orders through the Point of Sale system and actively monitor preparation times in order to deliver food & beverage items within a timely manner.
- - Responsibly handle cash and credit card payments, by carefully recording transactions in the Point of Sale System, resulting in an accurate daily report at the end of the day.
- Ensure activities/service materials / inventories are maintained to avoid impact on activities service
- Carry out general maintenance and follow up, cleaning to the related equipment as required (Bike, sun desk table …)
- Liaise with other departments to ensure that recreation operations run smoothly and that bookings/request are taken correctly, adhered to, and billed correctly.
- Check and prepare in all station of game, water sport, gym ready for guest used and make sure all staff do job accordingly
- Conduct daily activities inside and outside of the resort in a safe and efficient manner that provides a high standard of service to the guest.
- Provide assistance where required to guests using activities and facilities, and provide instruction regarding all related activity and facilities including safety and correct use of equipment
- Ensure that guest expectations are met or exceeded by providing an efficient, friendly and attentive service by all staff
- Provide information, history of the destinations guest visited and gentle answer guest question.
- Effectively communicate with guests – verbally and through body language - to respond to any additional requests and to determine when an activity has been completed.
- Carries out specific activity programs as required.
- Responsible for all associates on duty and ensuring that activities are provided.
- Ensure that all tasks and duties performed by his/her staff are carried out in accordance to the standards
- Ensure all associates are appropriately trained for the activities and areas of their responsibility with special attention to new staff.
- Handle special requests from guests and assist all staff complete their tasks successfully
- Maintain communication with all team manager/assistant/ supervisors and staff to ensure effective completion of tasks
- Handle guest complaints if possible, or report them to higher manager.
- Training/guiding for new staff and refresh it monthly
- Ensure safety standards are adhered from all staff
- Enthusiastic about learning new skills and activities
- Assist Assistant/ Manager with all operations for the entire activities department
- Contribute to the morale and team spirit of the resort by maintaining effective relationships with your colleagues.
- Arrive on time in full uniform in accordance with the company grooming and hygiene guidelines.
- Participate in training as required.
- Keep a professional working manner at all times.
- Assist and performance additional task given by Assistant/Manager
Quyền lợi được hưởng
- Appealing remuneration including service charge as revenue (100% salary and service charge during probation period)
- At least 14 annual leave, 2 days off per week
- Relocation, repatriation allowance
- Rest and relaxation, Home leave allowance: 2 million per 3 service months
- Accommodation, uniforms, transportation and meals are provided
- International working environment
- Insurance as labor law
- Healthcare insurance for personnel for at least 6-service months colleagues and for family after working 2 years
- 24/7 accident insurance
- Other benefits
Yêu cầu công việc
- Solid knowledge of Recreation services.
- Excellent service-oriented mind
- Strong leadership and the ability to perform in-job training sections for subordinates when needed
- Guest Complaint handling skill
- Good command of English
Yêu cầu hồ sơ
- Kindly send your CV to our email: recruitment.regentpq(at sign)ihg.com
- Phone: 02973 88 0000/Hotline: 0919 290 709 (HR Department)
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Bãi Trường, Dương Tơ, Phú Quốc, Kiên Giang-
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https://Ihg.com
At Regent, we enable uplifting experiences, igniting the best version of ourselves and our guests. When we open Regent Phu Quoc in April 2021 on the shores of Phu Quoc Island, it will transform the luxury experience in Vietnam. Guests will enjoy a sublime haven infused with the soul of the island that allows them to rise above the pressures of daily life, a place where they can embrace the best the world has to offer. By freeing them from today’s demands and distractions, our visionary, majestic and intimate experiences will leave lasting impressions. Our beachfront resort is located in the Phu Quoc Marina on the south-western coast of Phu Quoc Island and blends innovative architecture with subtle Vietnamese influences. Most of the resort’s suites and villas come with their own private pool and awe-inspiring views overlooking the azure waters of the Gulf of Siam. In our restaurants and bars, we offer multi-sensorial experiences, celebrating the world of gastronomy. From fascinating culinary journeys through Vietnamese and Chinese cuisine at Rice Market, to exquisite Japanese-French tastes and flavours at Oku, to finest craftsmanship and artisanal cocktails at Bar Jade, to our guests, it’s all possible. If you have the right skills to bring to the team, apply now and be a part of the rebirth of a truly pioneering luxury brand.
Quy mô: 
Bãi Trường, Dương Tơ, Phú Quốc, Kiên Giang
Thông tin liên hệ
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Mr. Trường (Brio) - Recruitment Officer -
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