Director of Revenue & Distribution (Based in Mui Ne) - URGENT

The Director of Revenue Management is responsible for overseeing the operations of revenue and reservations department, creates and maintains standards that maximize hotel revenue and uphold ADR, occupancy, and RevPAR rates. This role will oversee distribution strategy of the hotel and manage day to day yield operations. Daily pick-up analysis, strategy adjustments and reporting. Perform competitive benchmark studies and follow market trends.

Reporting to General Manager

Revenue Management

• Continuous analysis of changing channel distribution models and the impact on consumer booking trends
• Optimizes hotel and corporate pricing strategies through definition and management of BAR levels, stay restrictions and other tactics, which are congruent with demand factors and which are managed through all distribution channels
• Maintain rates which promote integrity and which protect the relationships with long term customers
• Work with Revenue Management Team to determine effective and engaging rate offers (packages) which are then offered in to the right customer in the right channel
• Monitors transient, group and tour booking pace in order to determine pricing and availability controls for all reservation distribution sources. Discusses and implements changes in distribution plan accordingly
• Completes all rooms and revenue forecasting to accurately project unconstrained demand
• Ensure that appropriate overrides are in place, special events are accurately loaded in the system
• Determine unconstrained demand and maintains the data within the Demand Analysis strategies, both future and historical
• Work with Director of Sales & Marketing and Sales Team members to encourage strategic selection of the right piece of business, in keeping with brand guidelines
• Track and analyze of competitive set pricing and yield strategies, gaining the ability to predict the comp set reaction to changes in the marketplace
• Plays an active role in the Strategic Planning, Marketing Plan and budgeting processes
• Chairs and prepares materials for the weekly Revenue Management Meetings
• Prepares revenue updates as required

• Oversee daily operations of revenue & reservations department.
• Interview, select and recruit direct reports
• Identify and develop team members with potential
• Conduct performance review with the team
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

• Be aware of the hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and training as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the assigned by the Management

This job description is not exhaustive and will evolve as the hotel's organisational needs change

• Vietnamese candidate.
• Bachelor degree in Hotel Management, Accounting, Finance, or Mathematic preferred.
• Strong analytical skills with the ability to interpret complex data and market trends.
• Strategic thinker with the ability to develop and implement long-term revenue strategies aligned with business objectives.
• E-commerce experience is required
• Minimum 5 years of Revenue Management experience within large scale international brand hotels/resorts.